Home>Support>General

Prelayout not working properly

By Margaret, 8 years ago
Hi, I would like to use one of the layouts but it does not show properly on my website. Instead of columns I get rows and the buttons are vertical instead of horizontal. The headlines seem to be too big and not all the elements of the layout can be seen.

Maps widget got javascript error

By fchong, 8 years ago
Hi, i have install site origin to the twenty seventeen theme. When click on marker and the Map icon, there is no response and i see at the left corner bottom there is a javascript error. My link is http://www.paracelsuswellness.com/paracelsus pls navigate to the footer where i have the maps widget

video lightbox with site origin features icons

By AndreasSamiotis, 8 years ago
Hello, thank you for the constant quality updates. I wanted to know whether there is a feature available to open a YouTube video lightbox using the site origin features icons. Id like some consistency within my website as i can have an icon link to an external url or even .pdf. For the sake of…

Meta description is broken

By Xtian, 8 years ago
I am using “bing webmaster tool” and detected that on my website there is a meta description broken by a plugin included in siteorigin I do not know how to solve it

How to enable comments section from the article.

By Ravijit Chavda, 8 years ago
Hi, I can not enable the comment section on one of my important blog post. Also, It would be great if I can know, How to add show/hide button on my comment section. This is the public URL where is the problem: https://www.bloggingbook.net/start-a-blog/ Thanks.

Transparent textbook

By Chr. Abild, 8 years ago
I work in Shopstar / Site Origin. How do I make the textbook tranparent? See the text of the image at the bottom of this link: https://www.dropbox.com/s/37214l7lpwh7ga8/Sk%C3%A6rmbillede%202017-05-04%2013.15.16.png?dl=0

Shortcodes plugin stopped working well

By F Miguel, 8 years ago
I started by using the siteorigin editor to edit my content and used the “expand” option of Shortcode Ultimate. But since the last update of your plugin I stopped being able to correctly visualize this content on the main page. I do not know how to get some help, because I’m new to this and…

Customizing Forms

By Hillary Valentine, 8 years ago
Can I customize a form built using wordpress.com. I don't mean customize the field inputs but customize the format such as background colour, button text and hover colour, field placement etc.

Infinite loading using Site Builder (editing any Widgets)

By Mira, 8 years ago
Hi there. I’ve been building up a WordPress site locally and used a few Site Origin plugins. Recently, We uploaded the website and DB to a live server, and now I’m having problems regarding the editing of the widgets. Whenerver I try to edit a Widget, i get the loading animation but it won’t load…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More