Home>Support>Bug Report

Mobile Homepage Displaying Old Theme

By Deidre Heid, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi! I’ve searched so many forums and cannot find a solution to this problem!! My website displays correctly on my desktop computer, but for some reason on a mobile device my previous theme shows up, and does not have any of my recent blog posts displayed either. Any other page on my site is fine…

Image Slider buggy after updating to php 7

By lexieowen, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I updated to php 7 the other day, and now the image slider widgets on my site are very buggy – sometimes they doesn’t load at all, sometimes they seem to drop images or disappear when clicking through slides. Any suggestions for a fix? I tried duplicating the widget and deleting the old one, but…

Page Builder and Learndash 3

By Tommop, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi there, When I want to use Page Builder to build modules and lessons in Learndash, a part of the site origin editor keeps disappearing behind the black admin wordpress menu on the left side. I have the wordpress 5.2.1 version installed as well as the page builder 2.10.5 and LEarndash 3.0.3.1. ANyone else experiencing…

Layout builder not showing up in blocks

By Bootstrap Commercial Arts, 6 years ago. Last reply by Andrew Misplon, 6 years ago
We have installed both the page builder and widget plugins, but when I go to add a layout builder block in either a page or post, I can only find the widget block, not the layout builder. This is a fresh install of WP, and all plugins are up-to-date. https://imgur.com/EJ5WjOw https://imgur.com/T3taiD6 Thanks, Rick

PageBuilder for ThinkupThemes broken

By lzdan, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello, My hosting provider did a PHP update which totally broke my WordPress site. I restored the site by turning off Page Builder for ThinkupThemes. I tried installing the regular Page Builder, which solved some of the issues, but many widgets are now missing. Will you be updating Page Builder for ThinkupThemes? Lynn

Error with SiteOrigin CSS

By monty alger, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I have siteorigin CSS plugin loaded. When i try to run i get an error: …wp-contentpluginsso-css/lang/so-css-en_US.mo) is not within the allowed path(s) …wp-includesl10n.php on line 649 I extracted full path and put in .… The same plugin runs fine on another machine. The error prints out at the top of the page. Have tried everything…

SiteOrigin Image Grid Not working after upgrade to 1.15.7

By cherdubya, 6 years ago. Last reply by Andrew Misplon, 6 years ago
https://lpstagingsite.wpengine.com (staging site) This is what I have tried to fix this so far. I have upgraded WP to most current release (5.2.1), upgraded the theme (north). I have tried changing to a different theme (Advantage). I turned off all plugins except for Page Builder by SiteOrigin and SiteOrigin Widgets Bundle. I have updated both…

Can’t access siteorigin editor

By Sarah Marlie, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hey My website is created almost entirely using SiteOrigin Page Builder. I’ve recently had to clear a lot of plugins due to Malware and have restored my site to a previous stage. I also believe my wordpress has updated to the new version in this time. Sinc e these changes, I now see next to…

Conflict with Modern tribe “Event Calendar Pro”

By webogham-delort.com, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello, I encounter a major issue in the page editor (WP admin). I’m using the siteorigin page builder and everyting worked and looked fine (preview) when only the free “event calendar” plugin was installed, but since I (purchased and) installed the “event calendar pro” (I’m using the calendar view in the widget area), I can’t…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More