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links in Shop and cart are not active; background color is black

By Jannik Disch, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I have a serious problem with my WooCommerce Shop on my website http://www.nattygainscoaching.com/shop. On the desktop version, no product is clickable. When you get to a single product page or the checkout, it is the same. The problem occurs in my whole WooCommerce Shop. Also, the background color is black/grey which I have never configured…

Appearance -> Customize menu broken

By carlbenton, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I have the latest version of WordPress (5.2.2) and just installed the Vantage theme. However, the Appearance -> Customize page seems to be broken. I have tried disabling all the plugins, and the problem still exists. When I change the theme back to one of the defaults, the problem is fixed. I tried reinstalling WordPress…

I need some help! :(

By Xavi Garcia, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi! I did not updated my website for a while but when I decided to update it it suddenly became like this: View post on imgur.com The pluggins I have activated are the following ones. Do you think any of those are creating a conflict? Black Studio TinyMCE Widget Custom Facebook Feed Easy Google Fonts…

I cannot install the Premium plug-in

By Emmanuel Mignot, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello, I just upgraded to Premium version, but when I try to install it, I get this error message from WP : Impossible de créer le dossier wp-content/uploads/2019/08. Son dossier parent est-il accessible en écriture par le serveur ? Can you help me please ? Thanks a lot Emmanuel

Page Builder Tab Missing – check all forum ideas

By Franz_Brandwein, 6 years ago. Last reply by Andrew Misplon, 6 years ago
My onsite pagebuilder tab is missing: appears only if I add a new site, after that its missing. I have: Wordpress 5.2.2 Pagebuilder 2.10.6 siteorigin widgets bundle 1.15.7 no other plugins (never had)… If I click on “Add new page” I have the menue (with add widget add row…. live editor addons). After that its…

Cacheing Issue

By Terence, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Using Page Builder by Site Origin. Updated to latest version. Make changes in WP site/editor – press update. Editor shows the correct content. Live web page does not. Deactivating plugin allows correct content to show up in live site but breaks the formatting. We have purged cache. What can we do?

SiteOrigin Widget Post Carousel has vanished

By carlosmoreton, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi there, I am using a Theme Trust theme called Trade which has the SiteOrigin widget functionality. I was using the widget ‘SiteOrigin Widget PostCarousel Widget’ but it seems to have stopped working. Please see screenshot. https://ibb.co/JRzXnjv How can I get this working again please to have a carousel display of posts..? Thanks in advance…

Learndash/page builder conflict

By crankin, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I have a problem with a conflict between learndash and the page builder. You can see in the image below that the editor for all the widgets is displaying too large and off the screen. This only happens in the learndash pages, eg courses, lessons ect. Not in regular pages. I have determined it…

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