Support Forum

Topic: bug-report

Browse community answers for this topic or search for a specific issue.

vantage theme no working since wordpress update to version 5.4

bug-report theme theme-vantage · By playmini · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi, since wordpress updated when i use the vantage these all i get is a white blank screen .. other themes seem fine but Vantage not happy with the update to 5.4

Menu drop down gets hidden behind image

bug-report plugin plugin-widgets-bundle · By tbs1770 · 6 years ago · Reply by Andrew Misplon 6 years ago

I’m sure this is a z-index issue, but could I gets some guidance on the drop down menu being hidden behind siteorigin big hero image? broussardpolice.com Thank you in advance!

PageBuilder no longer works in Edit view

bug-report plugin plugin-page-builder · By vivek_ab · 6 years ago · Reply by Andrew Misplon 6 years ago

For the last couple of weeks, the PageBuilder editor isn’t displaying correctly. When I try to edit pages, I just see the text view full of markup, and an empty PageBuilder section underneath. At this point, I can’t create new…

Custom CSS lost

bug-report plugin plugin-siteorigin-css · By matthieu aubron · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi, I have stored my custom CSS into appearance>custom CSS. But tonight when I went to my website I have just discovered that all the styles where gone. I went back to appearance>custom CSS and discovered the empty textarea field…

Site Origin Button

bug-report plugin plugin-widgets-bundle · By karinbaljeu · 6 years ago · Reply by Andrew Misplon 6 years ago

When I try to change link in Site Origin button or duplicate a button a page shows with a date… why is that? Please help.

SiteOrigin Page Builder Not Compatible with WooCommerce One Page Checkout

bug-report plugin plugin-page-builder · By wallacelin · 6 years ago · Reply by Andrew Misplon 6 years ago

Hello, I have seen threads of this issue from three years ago. Seems like it is still occurring with the latest WooCommerce One Page Checkout and SiteOrigin Page Builder. When I tried to add the one page checkout using shortcode…

Images not showing when editing with SiteOrigin Editor

bug-report plugin plugin-page-builder · By Bruce Herwig · 6 years ago · Reply by Andrew Misplon 6 years ago

Images are not showing when editing with SiteOrigin Editor. I can see it in the HTML. and it shows on the public site. Just nothing when editing. WordPress 5.3.2 running Create theme. https://imagesourceusa.com/wp-content/uploads/2020/03/Screenshot_8.jpg https://imagesourceusa.com/wp-content/uploads/2020/03/Screenshot_10.jpg

Site Origin Widgets Bundle 1.16.0 Edit SiteOrigin Button showing date/time stamp

bug-report plugin plugin-widgets-bundle · By flissbfm · 6 years ago · Reply by Andrew Misplon 6 years ago

We recently updated our SiteOrigin Widgets Bundle from 1.15.9 to 1.16.0 Today, I just tried to edit a Button and when I click the edit link, the page :/wp-admin/post.php?post=46&action=edit is only showing a Date/time stamp Day, DD Mon YYYY HH:MM:SS…

Problem with tinimce advanced

bug-report plugin plugin-page-builder · By domoinfo · 6 years ago · Reply by Andrew Misplon 6 years ago

When I Use site origin editor i see a toolbar with just few buttons. I have not font color for example. I have installed tinymce advanced, but in siteorigin editor nothing changes. I read in forum to activate toggle button,…

My site is not responding well on phone or tablet

bug-report plugin plugin-page-builder · By RuudB · 6 years ago · Reply by Andrew Misplon 6 years ago

I am using SiteOrigin for building a website with WordPress. That went very well until last Tuesday. Since Tuesday my website is not responsing very well on a phone or tablet. On the phone and the tablet until Tuesday the…

Submenu overlapped by hero image widget (no z-index problem)

bug-report plugin plugin-widgets-bundle · By yomo_1234 · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi! I know that this issue was rised several times on the forum, but I codulnt’ find solution for my problem. The hero image is overlapping the submenu, but ONLY on the first image (when the site is loaded) and…

Missing “Scroll to Zoom” option

bug-report plugin plugin-widgets-bundle · By Pedro Custódio · 6 years ago · Reply by Andrew Misplon 6 years ago

Hello, i’m using the Google Maps widget and since I can’t limit my zoom level I wanted to disable it, but I can’t find the “Scroll to Zoom” option. Thanks in advance!

Potential Conflict with Widgets Bundle and GDPR Cookie Consent Plugin

bug-report plugin plugin-widgets-bundle · By TiniPio · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi Support Team, I’ve experienced problems with the plugin GDPR Cookie Consent after a couple of most recent updates, so am currently trouble shooting. The developers suggested a conflict in my setup, which leaves me with only two potential causes,…

Error in plugin – Page Builder by SiteOrigin (ThinkUpThemes compatible)

bug-report plugin plugin-page-builder · By johnth · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi I’ve received the following email generated by WordPress and would like to resolve the reported error ———————————————- Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site,…

Page Builder is only accessible when opening the editor the first time

bug-report plugin plugin-page-builder · By Florian Kleinhans · 6 years ago · Reply by Andrew Misplon 6 years ago

I have just started using WordPress and your Page Builder yesterday. The buttons in the right upper corner of the editor for visual, text and the Page Builder are only accessible when opening the editor the first time. Otherwise the…