By srshaw3, 4 years ago. Last reply by Andrew Misplon, 4 years ago
The page https://www.encharter.com/covid-19-resources-for-massachusetts-businesses/ does not show the same content as is currently stored in the editor. Disabling the plugin Page Builder by SiteOrigin 2.11.8 results in the updated content being displayed on the page, but other aspects of the site break. Would be happy to purchase a premium license to get this resolved. I do…
By standodd, 4 years ago. Last reply by Alex S, 4 years ago
When I first load a thumbnail page in Photo Gallery plugin the thumbnails display correctly, but every page load after that the thumbnails do not fill the area they are in, there’s a grey area next to them. Photo Gallery support says: “This is not a gallery-related issue, the builder is changing the container sizes…
By Hamidreza Razavi, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi I use your useful plugin, and I enjoy it! But I found a conflict with another plugin! When I active “”Photo Gallery”” plugin, all tools of inspector in SiteOrgin plugin will deactivate and not show anything! I should deactivate Photo Gallery until I could use your plugin in a normal way. If you could…
By Captain kranq, 4 years ago. Last reply by Andrew Misplon, 4 years ago
i cant seem to edit the content of my accordion When using the live editor the content loads … but I cant edit the widget .. I get the error It looks like nothing was found at this location. Maybe try one of the links below or a search?
By wane, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, in the page builder (2.11.8) the update funktion (gdlr-edit-item) is not working. There is no pupup screen, only the windows go a little to the right side and nothing happens. It theems it is frozen and you can only leave the page to work again. I also make a copy of the homepage with…
By ACcnect, 4 years ago. Last reply by Alex S, 4 years ago
I have recently added in tabs as a widget on my site with multiple tabs, some content is longer/shorter. I disabled the “Scroll to Top” setting after some troubleshooting, and clicking across the tabs was smooth and there was no page jump. I’ve been consistently updating the page but after not having changed the settings,…
By DelphineParis, 4 years ago. Last reply by Alex S, 4 years ago
Hello, I’m using the Unwind theme for http://www.galeriemiranda.com/ Everything is clean on desktop or tablet but the mobile view isn’t working properly : a link “skip to content” appears first (linking to nothing) and then “Home”, then a sort of menu pic that don’t extend, don’t work. I red different posts related to similar problems,…
By Sprout Digital, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello! I have used your Vantage template for a long time. However in the last update, compatibility issues started to arise with Directorist – Business Directory Plugin. Maybe it’s just an adjustment, but it could affect the performance of websites that use your extraordinary template. I leave a link, so you can see what it…
By casper hansen, 4 years ago. Last reply by Alex S, 4 years ago
Hello there, We have a plugin error with the Menu burger running on our server. Astra support has run a debug on the site and found the Site Origin to be the Cause. The problem with the menu “Burger” is on android devices and only on the front page. Also, the search product doesn’t work…
By Jim Fitzsimons, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, A new client of ours uses the SiteOrigin Page Builder (and widget bundle) on their site and recently almost all of the content on their site has disappeared. When I edit a post on the site, I’m told that all of the widgets are missing (with the apparent exception of the SiteOrigin Editor). It’s…
By Linuzitac, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, I found this post and found that this issue now is back in business (because I do not suspect this fixed ticket is still the case…?) When having either WPML or SiteOrigin activated, pagination for blog page is throwing 301 back to blog page. Not when start page is showing blog posts, only when…
By Polina Baskakova, 4 years ago. Last reply by SiteOrigin, 4 years ago
Hi! We are experiencing a problem, sometimes after editing a page with page builder, the right sidebar gets frozen as on the screenshot attached and we can-t save our modification (update button isnt visible), only page reload helps and this way we loose the work done. Could you help us to find out what can…
By rajeshsingh520, 4 years ago. Last reply by Alex S, 4 years ago
Hi, When we set this Page Builder Layout CSS Output Location setting to Auto, or Footer then everything workes fine (but we cant keep it on footer as it makes page looking broken for few seconds at the start a css is at footer ) so we cahnged it to load on “Header” but there…
By clausolivervindt, 4 years ago. Last reply by SiteOrigin, 4 years ago
Hello, The version 1.2.13 remove the responsivity function is missing – works ok with MacBook, PC’s etc. I reinstall the 1.2.12 version and the problem was gone. Look forward to an update with no problems. Best regards, Vindt
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