By oneminuteblues, 8 years ago. Last reply by Alex S, 8 years ago
RE: “SiteOrigin Premium” Your Payment Process is a Total Joke and very Confusing… I’m sure it’s costing you sales. It cost you mine. Tried to purchase “SiteOrigin Premium. Email said: Use coupon EMAIL20 for a 20% discount. Find Out More”… After filling in all the required information following a link, I pasted in the offer…
By Brad Albertson, 8 years ago. Last reply by Andrew Misplon, 8 years ago
I would like to know why I do not have premium features when I purchased this product over a year ago I have the code that was given to me when I purchased it to begin with.
By elazar, 8 years ago. Last reply by Alex S, 8 years ago
I just hope, that after all these attempts, I get charged only once. As it stands I still get a error, but I don’t know where I can send you the image of the error
By elazar, 8 years ago. Last reply by Alex S, 8 years ago
I keep getting errors when I try to subscribe to the 49$ service. Its such a shame to have such a great tool, but to have so many issues when you want to purchase. I have also created other support ticket last week, and had no response to it. If I don’t hear from you…
By Viv Kemp, 8 years ago. Last reply by Viv Kemp, 8 years ago
Hi Guys I helped a friend put a website together with your fantastic theme Vantage. I have had a look at your theme North and want to suggest it to another friend who only wants a very basic ‘one-pager’. I said I would look into what the costs are etc… It seems things have changed…
By Lambda-instruments, 8 years ago. Last reply by Alex S, 8 years ago
Hello, We purchased the siteorigin premium yesterday. But the invoice which we received do not have the address of the company, but just the name. If possible, could you please send us the new invoice with our company address. Thank you! Best regards, Roja
By Dominic McGill, 8 years ago. Last reply by Alex S, 8 years ago
Hi, my word press site crashed recently and I’ve lost all the content to my site, which I’m in the process of rebuilding, however as part of that I had the vantage template and I upgraded to premium, which was a great advantage, but I don’t seem to be able to find the code anywhere…
By ManuelaT, 8 years ago. Last reply by Andrew Misplon, 8 years ago
Hi guys, I just tried to buy the premium version of Siteorigin to get quick support and at the end of the transaction – AFTER taking my complete card details – it said – sorry “Your cart is empty”. This is NO FUN. Did I buy something now or not??? Thanks for taking care of…
By gamerev00, 8 years ago. Last reply by Alex S, 8 years ago
Hello, I’m trying to upgrade my vantage to the premium version. Once I click on “Upgrade to Premium” on Apeearance > About Vantage, it takes me here, then when I finalize the purchase it gives me this error: “You must be logged into an account to purchase”. Considering that I was logged in in my…
By Wouter de Jong, 8 years ago. Last reply by Alex S, 8 years ago
Hi there! A few hours ago i purchased Vantage Pro through the wp interface and paid via PayPal. I immediately got an -mail with the order code. When i want to redeem this code, it gives me the option to download the new Vantage Pro, which i obviously was planning to do. But ater the…
By ChristineV, 8 years ago. Last reply by Alex S, 8 years ago
Hello, I purchased 8 months ago a premium version of Vantage theme. I don’t understand if it’s a one-time purchase or if I have to renew a license every year. Could you clarify this, please? Other question: can I use this premium version (with an order number) on several sites or do I have to…
By youngster360, 8 years ago. Last reply by Alex S, 8 years ago
Hi, I bought Vantage Premium a couple of years ago. I recently install your current free edition and would like to use the current Premium Edition of your theme. I still have the Vantage Premium Product Key when I purchased the Vantage Theme from a couple of years ago. In your current edition I don’t…
By Vera Schafer, 8 years ago. Last reply by Greg Priday, 8 years ago
I have already signed for Premium Support However, every time I sign in to post a question, I am offered to buy premium support again I even get a link to a video that tells me the advantages I already know to sign up. Is there another link I have to access in order to…
