Support Forum
Browse community answers for this topic or search for a specific issue.
RE: “SiteOrigin Premium” Your Payment Process is a Total Joke and very Confusing… I’m sure it’s costing you sales. It cost you mine. Tried to purchase “SiteOrigin Premium. Email said: Use coupon EMAIL20 for a 20% discount. Find Out More”……
I would like to know why I do not have premium features when I purchased this product over a year ago I have the code that was given to me when I purchased it to begin with.
I just hope, that after all these attempts, I get charged only once. As it stands I still get a error, but I don’t know where I can send you the image of the error
I keep getting errors when I try to subscribe to the 49$ service. Its such a shame to have such a great tool, but to have so many issues when you want to purchase. I have also created other support…
Hi Guys I helped a friend put a website together with your fantastic theme Vantage. I have had a look at your theme North and want to suggest it to another friend who only wants a very basic ‘one-pager’. I…
Hello, We purchased the siteorigin premium yesterday. But the invoice which we received do not have the address of the company, but just the name. If possible, could you please send us the new invoice with our company address. Thank…
Hi, my word press site crashed recently and I’ve lost all the content to my site, which I’m in the process of rebuilding, however as part of that I had the vantage template and I upgraded to premium, which was…
Hi guys, I just tried to buy the premium version of Siteorigin to get quick support and at the end of the transaction – AFTER taking my complete card details – it said – sorry “Your cart is empty”. This…
Hello, I’m trying to upgrade my vantage to the premium version. Once I click on “Upgrade to Premium” on Apeearance > About Vantage, it takes me here, then when I finalize the purchase it gives me this error: “You must…
Hi there! A few hours ago i purchased Vantage Pro through the wp interface and paid via PayPal. I immediately got an -mail with the order code. When i want to redeem this code, it gives me the option to…
Hello, I purchased 8 months ago a premium version of Vantage theme. I don’t understand if it’s a one-time purchase or if I have to renew a license every year. Could you clarify this, please? Other question: can I use…
I entered my license key under checkout for the premium renewal which I already have and it is not working?
Hi, I bought Vantage Premium a couple of years ago. I recently install your current free edition and would like to use the current Premium Edition of your theme. I still have the Vantage Premium Product Key when I purchased…
I have already signed for Premium Support However, every time I sign in to post a question, I am offered to buy premium support again I even get a link to a video that tells me the advantages I already…
There might be a problem with our validation server. Please try again later, or upgrade manually using the ZIP file we sent you.
Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer