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How to prevent TutorLMS to turn Posts into courses?

By Lyubomir Dimov, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Issue Description: After installing Tutor LMS on my WordPress website, I noticed that the plugin is affecting my regular posts (posts that have already existed before the TutorLMS) and treating them as courses. This unintended behavior is causing confusion for users who expect posts that they car read, rather than seeing courses. I would like…

WordPress Update Incompatibility

By MaxK, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hi folks, I’m currently trying to fix a client’s contact forms from sending everything to spam, and the solution seems to be installing WP Mail SMTP plugin. Unfortunately their site and plugins are all completely out of date, uncluding Site Origin Page Builder and Widgets Bundle, and WP Mail SMTP is not compatible with my…

How to place Google Maps Api key inot SiteOrigin Google Maps Widget

By CautiousEditor, 4 months ago. Last reply by Andrew Misplon, 4 months ago
HI SiteOrigin, our website uses SiteOrigin Widgets Bundle tool: Site Origin Google Maps This week, after latest updates, our embedded Google Map throws error: “This Page can’t load Google Maps correctly. Do you own this website? I researched and followed all the guidance I could find here on the forum, and also on stack overflow,…

How to fix box in mobile view – or hide

By hollyburtoncoaching, 5 months ago. Last reply by Andrew Misplon, 4 months ago
I have a Row with 3 widgets The Row has a background image with a colour wash over the top Background Image display = Tiled image Background Image Style = Full Column 1 style has background colour #fffff Padding 5,10,5,10 % Vertical Alignment Center Editor Design Background Colour #c1ebff Padding 30, 30, 30, 30 px…

Vantage masthead padding

By fkym, 5 months ago. Last reply by Andrew Misplon, 5 months ago
I’d like to remove (or reduce) the top and bottom padding in the masthead within the Vantage theme. I’ve looked through past threads, but they seem to be mainly about nine years old and the interface has changed since then. Is there some documentation I should be looking at? Thanks in advance.

Page is not loading correctly in admin (Showing nttt and other characters).

By sprehestudio, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hi, When I click on a page that was built with Site Origin blocks, I get a message that “This block contains unexpected or invalid content.” There is also a button that says “Attempt Block Recovery”. If I click “Attempt Block Recover”, loading icons appear and then nothing happens. You can see the example here:…

Hero Image Covers Main Menu

By SMZM Rika, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hello, This is my site: https://swiftracingjapan.com/bont/safety/ And Hero is covering the primary menu. I’ve looked into the past thread and tried with: #header { z-index: 100; } or .site-header { z-index: 101; } Neither of them works… Is there any other way to fix this? Thank you for your help! Rika

Error with Page Builder Block

By Jupiter1955, 5 months ago. Last reply by Andrew Misplon, 5 months ago
I am using the Vantage Theme with Page Builder. Pages built fully with the Page Builder are OK but pages built with the standard editor which use the SO Page Builder Block are not loading correctly in the back end when editing. Instead of the content loading there is a spinning loading symbol. When you…

Issue with Post Carousel Widget

By Moti, 5 months ago. Last reply by Moti, 5 months ago
Hi Andrew again, Crossed another widget – Hebrew related issue. When using the Post Carousel widget in a Hebrew mode (I’m using Polylang system) – the Carousel widget only shows the latest post I have edited. I have tested this in various ways and options it is very consistent. In English mode it works fine…

“empty needle” message because of updated Site Origin widgets bundle plug-in

By The Composite Eye TCE Official, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hello, We just updated our Site Origin widgets bundle plug-in to the latest version and began getting an “empty needle” message whenever editing an existing post or creating a new post on WordPress. Please see this link for a screenshot of the message we got. This message shows up and then the usual editor page…

Cannot edit my page anymore using the Page Builder

By Jozef Lambrecht, 5 months ago. Last reply by Andrew Misplon, 5 months ago
The page builder does not seem to work anymore. When I click edit on a page built with the Page Builder and click on the Page Builder tab, I see this: https://snipboard.io/hQEpIs.jpg When I look in the page builder, I see only 1 (empty) element.. https://snipboard.io/lru8xQ.jpg Using latest version of WordPress, SiteOrigin page builder and…

Issue with SiteOrigin Features Widget

By Alison, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hello, My website recently started experiencing an error that specifically affects the SiteOrigin Features widget. I use the widgets to organize dates and document links for upcoming meetings, typically 3 columns in each row. Recently, however, there has been strange html code showing at the end of the 2nd and 3rd columns only. This is…

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