Visualizer does not function
By Kozmik1, 6 years ago. Last reply by Kozmik1, 6 years ago
I don’t know if I’m doing something wrong but SiteOrigin Visualizer does not function. I am using a new version of the Hestia theme. Thanks for your help. J
Support Threads
Google maps throws error
By gnawoodworks, 6 years ago. Last reply by Alex S, 6 years ago
Hey, trying to insert a google maps widget into my site throws an error in the console as follows: investigating the problem file its source is as follows: I have a valid maps API key that works with other widgets I tried deactivating and then fully deleting and reinstalling the widgets bundle I tried deactivating…
Social Media Widget missing icons
By webbldr, 6 years ago. Last reply by Alex S, 6 years ago
The only option I have is to pick a color. The icon selections as seen in the how-to video are missing. It says there is a newer version available and to hit refresh, but still not icon list. I have even uninstalled and reinstalled the plugin.
Plugin conflict – no buttons visible when editing old posts
By sitebuddy, 6 years ago. Last reply by Alex S, 6 years ago
Today I upgraded the Pagebuilder to version 2.6.7- It seems like there is an issue together with the “Free & Simple Contact Form Plugin – Pirateforms” from ThemeIsle. When I edit an old page, there is just a bunch of code in the editor, no page builder buttons. New pages can be created with the…
Remove space below image
By zelarra, 6 years ago. Last reply by zelarra, 6 years ago
Hi. I am not able to remove the space below the image on this website: https://diegobarrales.com/servicios/desarrollo-web-en-wordpress/. I give you an image with the space I want to remove. https://www.dropbox.com/s/ei3gkzas739o57s/ScreenShot001.jpg?dl=0 Thank you!
Changes in Page Builder not saving
By JDSaclarke, 6 years ago. Last reply by JDSaclarke, 6 years ago
I have created a new page on my website and populated it with an existing layout. When I change the contents of the widgets in the layout and hit save, the widgets revert back to the original content. Even when I do get a widget to update the content, the updated content doesn’t show up…
Slider tiling slice of image at top
By dna, 6 years ago. Last reply by Alex S, 6 years ago
Slider on a page shows a 2nd tiled slice of the same image at top, it’s not sizing properly to the images and it’s tiling a slice of the image again above the full image. Slider with the same images in the top full width widget area is fine. The widget sizes itself properly to…
GDPR compatibility
By Chris87m01, 6 years ago. Last reply by Alex S, 6 years ago
Hi all, could sb tell me, if the Page Builder is GDPR compatible or not? Cheers! Chris
How to remove white space after SiteOrigin Hero widget
By amirsohail01, 6 years ago. Last reply by Alex S, 6 years ago
Hi I am using SiteOrigin hero widget and whenever I use it, it creates undesired whitespace after that row. I have checked the row/widget padding before and after, and it is set to zero. I am using Sydney theme btw. Any help would be appreciated. Below is the URL, refer to white space after “About…
How to hide the Layouts Button (tab) in the Editor Menu?
By johnvocehome, 6 years ago. Last reply by Alex S, 6 years ago
Hi. Could anyone help me with how to hide the ‘Layouts’ button that appears in the top menu bar of the page editor, please? Thank you. John
Page Builder Development suggestion – a good one!
By wiseguy, 6 years ago. Last reply by Alex S, 6 years ago
Hello, I’ve been using this plugin on my site (http://wiseguybet.com/) and it works as a charm for desktop version. But, there is an issue that prevents this plugin to be even more awesome. If you guys could make that it is possible to divide columns within cows into more rows and columns, it would make…
Widget to Add Excerpt to Post Type?
By Ted Mersino, 6 years ago. Last reply by Alex S, 6 years ago
I have looked through the SiteOrigin for a widget that would allow me to add an Excerpt to my post. Is there one that I am overlooking? If not, do you have suggesting for adding an Excerpt field to my new post type? Thank you! Ted
PageBuilder are not working after creation
By Uwe2018, 6 years ago. Last reply by Alex S, 6 years ago
Hey SiteOrigin-Team, i am big fan of your tool and I use this for all my websites. I got some issues after creation a post, site or a blog article. If I create a new post everything is fine, if I change a current post, your tab is not working. I can’t change anything in…
Problems with website Ie 11
By Maria Louise Mikkelsen, 6 years ago. Last reply by Alex S, 6 years ago
Hi I have problems with my website. When I open it in IE, it looks awful. I have contacted the ones who created my, but they say that it is due to the siteorigin plugin. Can I do something to fix it? When I open it in Crome etc. there are no problems. Only problems…
Pagebuilder disappeared
By SarahT, 6 years ago. Last reply by Alex S, 6 years ago
Hi, I have a fairly basic site, sailingtoantarctica.com on which I have happily used page builder for over 2 years. Last week, after about 2 months, I went to make a post. Pagebuilder has vanished. It is not visible on any of my devices used in my home. (That’s desktop, laptop, tablet and phone, all…