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Support Threads

Update Focus Theme

By Di-Marie Thomas, 10 years ago
Hi, I am seeing a notification in the top bar of my website which shows whilst live. Notice: Undefined index: info in /hermes/bosnaweb07a/b2986/ipg.deafbusinessacademyc/wp-content/themes/focus/extras/widgets/widgets.php on line 21 After searching forums, I believe that the theme is out of date and no longer compatible with some wordpress widgets / plugins. Is there a way to update this…

Website Logo not coming in LinkedIn

By Anupam Krish, 10 years ago
Hello, I am using vantage theme in my website www.gingyland.com. When I reference my website in LinkedIn, instead of showing my website with my logo which is a flower, it displays an apple image of my website. Can you please help me understand what the issue is? Thanks

Vantage Premium code disappeared

By Umar S Abdat, 10 years ago
Hi There, I was updating my site and realised my Vantage premium code no longer displaying. I am also unable to find my email which had the details, why did it disappear and if you could resend me the details. Thank you. Cheers, UA

Vantage Premium – how to add visual styles for rows

By Umar S Abdat, 10 years ago
Hi There, When I first upgraded to this theme I was able to add lines to separate between sections. Now I am unable to find the visual styles and I even looked under the tools sections as per another thread advised it has been moved and no longer visible in page builder. How do I…

Row attributes / div attributes

By Mizu Iro, 10 years ago
Hello. I really love row attributes function in site builder like adding custom class / css for whole div but i found it insufficient. For example if i want to use jquery plugin like wow.js adding: to row there’s no problem. But what if i also want to configure it adding: Basiclly what’s missing is…

Page builder inside Post

By Mizu Iro, 10 years ago
So i tried to make post using page builder (don’t ask why please just need this). So far was working fine but found HUGE problem. Simply speaking “Read More Tag” not working at all. Example: http://i.imgur.com/avsz9DA.png normally is working fine. http://i.imgur.com/6nNPBGw.png but when i tried to put exactly the same text inside page builder (inside…

Menu color change

By Jaesook Lee, 10 years ago
Hi, support team. I want to change the menu color and your tutorial says “navigate to Appearance > Customize > Menu. Set the color by clicking on the “Select Color” button next to each setting respectively.” However, I don’t see Menu under Customize. Is it because I am using free template? Thanks!

Call to Action Widget Border

By No Account, 10 years ago
Hello, I was wondering how I could remove the border from the call to action widget. It creates a perfectly good button, but the border ruins it unfortunately. Thanks in advance! URL: http://www.eternaweddings.com/?page_id=50&preview=true&preview_id=50&preview_nonce=695bf86db9

modified date Problem

By saiedeh taha, 10 years ago
I want to show the modified date in my post headers but it just displays the published date. post metadata and and post date are both enabled in theme setting but nothing about modified date. i really appreciate you if help me to fix this URL: http://mercigoogle.com/nails/brid/#5 URL: http://mercigoogle.com/nails/brid/

Menu is not working on mobile devices

By bvdam, 10 years ago
I made a website for the first time. I used WordPress because it is an easy to use application to develop websites. I have only one problem. The drop-down menu is not working on mobile devices. As soon as I touch a submenu it goes back to the main menu. In other words I cannot…

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