Support Forum

Get help from the community and our team. Browse threads or start a new one.

Hero Image not appearing on page

question theme theme-north · By Michael Alstad · 7 years ago · Reply by Michael Alstad 7 years ago

Hi, I recently updated both the siteorigin pluglins and Worpress and noticed that my hero image no longer appears on a client website.. the URL is: www.alstadhvac.com thanks..

limit colors in site origins color picker.

plugin plugin-widgets-bundle technical · By fortyfiveknots · 7 years ago · Reply by Alex S 7 years ago

Hi, Im using the color picker and want to be able to pre set wich colors it should have. Can i somehow set pre defined colors in the code?

Button Wire function

customization theme theme-north · By webDev · 7 years ago · Reply by Alex S 7 years ago

Based on site origin documentation, background is supposed to shown on hover. Hero Image Widget On implementation, the wire button showed solid color on hover. I am confused. Thank you.

Page Builder – Disappeared from editing screen leaving just shortcodes visible

plugin plugin-page-builder technical · By Matt Phillips · 7 years ago · Reply by Alex S 7 years ago

Hi the button in the page editor to select the page builder has disappeared leaving just shortcode like the following and no way of editing with page builder… So on edit page what i see instead of builder is… etc……

Column behaviour changed in Pagebuilder update 2.6.6

plugin plugin-page-builder technical · By nbwebman · 7 years ago · Reply by Alex S 7 years ago

I have been using Pagebuilder for a couple of years to make a multi-column layout on my site’s home page. I noticed that after installing update 2.6.6 the column behaviour has changed. Before the update, in a 3-column layout the…

Site width becomes large when adding slider shortcode

plugin plugin-page-builder technical · By Zain Amin · 7 years ago · Reply by Alex S 7 years ago

I just installed this plugin, it’s working great for other content but when I try to insert this carousel slider (through a shortcode) everything becomes enlarged as you can see in the link provided. This image slider is one of…

How to change banner as I don’t have Vantage theme

plugin plugin-page-builder question · By Kira Wagner · 7 years ago · Reply by Alex S 7 years ago

How do I change the banner from a pre-layout? Is that possible? I don’t see anywhere in attribute, layout, or design to change it, and I tried Design background image, but to no avail. Anybody with ideas?

Error editing widgets

plugin plugin-page-builder technical · By Rodrigo Carlos · 7 years ago · Reply by Alex S 7 years ago

Hello guys, In the page editing, as soon as I add a widget and click to edit it, it opens the widget window with an error message (https://screenshot.net/pt/23o77a5). I noticed that this only happens with the tagDiv widgets. TagDiv is…

Row collapse – remove gaps between cells (not gaps between rows)

customization plugin plugin-page-builder · By Collen Chandler · 7 years ago · Reply by Alex S 7 years ago

Hi, when rows collapse for mobile view, gaps are introduced between cells. How can I remove these please? Please see here: http://posvibefest.com/lineup When viewed on a mobile, there are gaps between images that are on the same row, but no…

Siteorigin Page Builder Working on One Site But Not The Other

plugin plugin-page-builder technical · By Theo Wilson · 7 years ago · Reply by Alex S 7 years ago

I have sitebuilder on both of my sites, a wonderful tool. Sadly, on my secondary site, it gives me this error, “Delete Duplicate Unknown error. Failed to load the form. Please check your internet connection, contact your web site administrator,…

Unresponsive

bug-report plugin plugin-widgets-bundle · By Emmanuella Eke · 7 years ago · Reply by Alex S 7 years ago

Hi plz attend to me. I created image slideshow few days ago which was working fine until yesterday. I’ve been trying to make changes to the slideshow but the changes refuse to apply. Even to add a new slideshow, no…

Google Map Widget marker & buttons.

plugin plugin-widgets-bundle technical · By andrewm57 · 7 years ago · Reply by Alex S 7 years ago

http://silverdalebbq.com/ I’ve set everything up in the sidebar widget, but both the place marker and the control buttons graphics are AWOL. There are also some areas on the map where the cursor disappears. I’ve disabled all plugins except SiteOrigin &…