Support Threads: technical

Hero Frames Non Size Responsive

By branden neal, 7 years ago. Last reply by Alex S, 7 years ago
Hi, i am using the Smartr theme and it utilizes a row which has the following structure: site origin hero –> hero frames –> 5 hero frames with 5 background images the problem is that for the life of me i cannot figure out how to make the background images within the heroframes scale down…

Page Builder 2.4.17 doesn’t allow editing, gives Error 500 Internal Server Error

By Stephen McElroy, 7 years ago. Last reply by Alex S, 7 years ago
Greetings, I am running WordPress 4.6.1 with Catch Everest Pro 3.7. Recently I had problems updating several plugins. These have all been resolved, except that when I update Page Builder to 2.4.17 (from 2.3.2) I cannot edit pages – trying to do so gives Error 500 – Internal Server Error. What I’ve done so far:…

Sidebar in Page Builder

By afonya44, 7 years ago. Last reply by afonya44, 7 years ago
Hi there, I tried to make a sidebar for my pages using Page Builder. For example, I put the blog content in the left side and some widgets on the right side. It was working well for a while, but now most of the widgets are under my blog content, not next to it. You…

Same-sized images in row

By Carole Griffitts, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Example: the row of images below Categories on prebuilt layout “Beautifully Baked” are all equal. They’re built with the SiteOrigin Image widget, but when I change the images to my own, they come out differing sizes. Even when I set them to Medium (300×300). What am I missing? My images from Media Library are differing…

Fatal error: Call to undefined function wp_is_large_network

By Jiří Hornek, 7 years ago. Last reply by Andrew Misplon, 7 years ago
I have the latest version of WordPress and your template Vantage. I can not open and edit summary plugins. A message appears: Fatal error: Call to undefined function wp_is_large_network() in /users/zalohovane/41123/jirihornek.cz/www/wp/wp-content/plugins/wpmu-plugin-stats/wpmu-plugin-stats.php on line 262 Hosting provider told me that I probably lacks some features or files. Not sure what the problem and how to solve…

https background image

By franklin82, 7 years ago. Last reply by franklin82, 7 years ago
Hi, I’m looking to setup https on my site which uses the site origin page builder. Everything has switched over nicely but I’m getting a mixed content error because the image on the homepage is being served via http instead of https but I can’t modify the url for the image. Is there a way…

Layout disappears

By nlonkai, 7 years ago. Last reply by Alex S, 7 years ago
Hi, unfortunately I wasn´t able to find any relating topic in the forum. My problem: I created a page by using SiteOrigin builder. Unfortunately suddenly my layout disappears. There were no changes, or updates or other things, it just disappeared. For a better understand I uploaded 2 pictures. Perhaps someone had the same problem and…

SiteOrigina Google Maps

By tomkodesign, 7 years ago. Last reply by Alex S, 7 years ago
Google maps widget in page builder is no longer working. I have it on two sites and they don’t show up. But on previous websites they do. Can you offer some help? Plugins are up to date as is WP. These are the links that have maps that don’t show up: http://sizzlekoreanbbq.com (bottom of page…

I do not see the content

By Ольга Прохор, 7 years ago. Last reply by Alex S, 7 years ago
Hi, last month a problem arises. I can not make adjustments to the pages of the site, because they do not see the content. I tried to disable plugins, but it does not solve the problem. The problem also affects negatively on the layout of pages.