Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer 
Video stoped playing
Hi, my video did play on my website and suddenly stoped playing. You can see it on the page, but it just doesn’t play. It is externally hosted. Example: https://www.blomjanseninbeeld.nl/ons-werk/ Hope you can help Thanks, Ursela
Support Forum
Topic: question
Browse community answers for this topic or search for a specific issue.
Hero Widget Remove Background Color
Hi, I am using the hero widget only for the text — it’s a bit of a hack trying to work some transparency issues while overlapping widgets to get an effect I can’t figure out how to achieve otherwise. So…
SiteOrigin slides Error
Hi there, I am using SiteOrigin, and especially SiteOrigin slides. However, thew are not showing up on mobile. Instead, they are replaced with a blank space. I am trying on an IPhone X. Example: https://ahjv-tg.org/enfants-malnutris-nati/ Can you please let me…
Showing Site Title and Tagline
Hello, I am on Storefront Child Theme. It can either show, logo OR site title and tagline. I want to show all 3. Is that possible using Site Origin CSS? And how? Thanks
SiteOrigin slides not showing up on mobile
Hi there, I am using SiteOrigin, and especially SiteOrigin slides. However, thew are not showing up on mobile. Instead, they are replaced with a blank space. I am trying on an IPhone 6. Example: https://ahjv-tg.org/enfants-malnutris-nati/ Can you please let me…
Comments wont appear on blog post
Hello, I’m experiencing some problems with the comments section. I don’t know why they won’t appear. I have checked everything and everything is enabled…
i cont edit page editor, its showing blank
am inserted some widgets in my page its working properly, but icon’t edit that widgets, the edit, duplicate options is hidden or blank
Social Media Buttons not aligning correctly on mobile
Hi, I’ve added 5 social media buttons to the following page: https://blueprintfilm.co.uk/landing/ I’ve added each icon separately in 5 columns along a row so that I can spread them across the page. It looks fine on a desktop, but on…
Pages Sometimes Not Initially Loading Correctly But Reloading Page Fixes Layout
Hello, I am having an issue where pages built on the page builder are initially not loading correctly. Specifically, the page will load with a variety of text and messed up images in a vertical view not in line with…
Focus Theme – change colour of ‘older posts’
Hi Need a little help on a couple of items. Towards the bottom of the page (above footer) I’d like to change the text ‘older posts’ from black to white (perhaps in bold). Also, the 4th post thumbnail area (1st…
origin site editor not work
origin site editor add shortcut code not work
portofolio issue with pagebuilder
problem: cannot update the portfolio items, when accessing the edit page for example once the edit finished and clicking on the update button it leads to 404 error (other pages can be edited without issue) I tried to : –…
How to remove link from post published date
All my post have a published date and the date has a link pointing to Date archives category. I want to remove the link but I need to have the published date on the post. Can we do that with…
Contact Number Widget has moved on website and blocking the logo
Hi there, I am new here posting. I have Vantage Premium. I am unsure why but the phone number that used to be displayed on the right side of our screen has now shifted to the left and is completely…
Social Icons
Hi, I have social icons added to a widget in my menu (astra theme) which look and work totally fine but for some reason when viewing on mobile the icon fills the square and it could do with some padding…