By Mia Lu, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi, So I am on a project team, and our goal was to update a website. Throughout the project, we have been using Pagebuilder to add information, images, and other additions to improve the site. Around four weeks ago, pagebuilder was replaced with Beaver Builder, another pluggin similar to pagebuilder. Now, we cannot do anything…
By nnorton, 7 years ago. Last reply by Alex S, 7 years ago
The hero image video does not work. When I link a video to it, it only shows the thumbnail and does not play. When I upload a video it only allows a video under 2mb (If a video file does exist that small, it must look like it was filmed on a nokia flip phone…
By nnorton, 7 years ago. Last reply by Alex S, 7 years ago
When I change the size of my navigation arrows under the hero image widget they will not change size. When I type into the box to change the size of the arrows it shows up in the preview option but when I look at the actual site the change is not present. Even more odd…
By marcelle42, 7 years ago. Last reply by marcelle42, 7 years ago
Hi there, I have a site running Page Builder 2.6.7, as well as the Site Origin Widgets Bundle 1.11.18. Previously, we’ve been able to work very successfully in Page Builder, but now, when we click on the SiteOrigin Editor widget, we get a blank page with a timestamp, and the browser just loads indefinitely. Here…
By David Brook, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I’m using the Post Loop widget to display a specific Page as well as to show latest posts in different categories (see here: http://www.lincolnfilmsociety.com/ ) I like the way the widget displays the full featured image, but it doesn’t show the title. How do I get it to show the title? Thanks David
By Homerok, 7 years ago. Last reply by Alex S, 7 years ago
I have a problem with the css settings on my site. I apply color changes to texts and borders to the header and footer and only apply on one page. I have polylang installed and multiple pages in English and Spanish. in the preview and while I do the editing it shows me the changes…
By edi, 7 years ago. Last reply by Alex S, 7 years ago
Hello, on 25.05.2018 the EU GDPR is coming. Businesses and people online face fines that have the potential to put them out of business if they aren’t GDPR compliant. My question: Will your Plugins “SiteOrigin – CSS”, “SiteOrigin – Widgets Bundle” and “SiteOrigin Premium” be compliant in time? (Anonymisation of IP Adresses as feature (backwards…
By cjones1988, 7 years ago. Last reply by Alex S, 7 years ago
My site is displaying the following error message “The widget BWGControllerWidget is not available. Please try locate and install the missing plugin. Post on the support forums if you need help.” My images are no longer being displayed on the website. It has happened on every page with images as well as photo galleries. i…
By kevinwebdesign, 7 years ago. Last reply by Alex S, 7 years ago
Dear Support Team We would like to disable / remove a button of each products image in Woocommerce Website – http://www.china-abest.cn/products/ Thanks for your kind support. Kevin
By aharbaugh, 7 years ago. Last reply by aharbaugh, 7 years ago
Hi. Updated PageBuilder and SiteOrigin Widget Bundle today and on all the backend pages of WordPress, we are getting a very long list of the SO Widgets. And I can’t get rid of the message. This is what it looks like on every page: New widgets available in the SiteOrigin Widgets Bundle! Accordion – An…
By awmikula, 7 years ago. Last reply by Alex S, 7 years ago
I’m trying to update my home page and it’s taking a verrrry long time to load the page editor. Once I’m finally able to get the page editor to load and I make the changes I want to make, I press update and got the message back that the “Page Load is too large” My…
By Jvtronic, 7 years ago. Last reply by Alex S, 7 years ago
Hi Site origin team, I have premium subscription, but when I am trying to update page builder i get following message: “Update Failed: Download failed. Unauthorized”. Can you perhaps check what problem is?
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