Cunsultant site pack login
By mike aldrich, 7 years ago. Last reply by Alex S, 7 years ago
Im installing the site pack and at loading option 2/43 it prompts me for login. my existing admin login no longer works please help
Support Threads: question
Problem with CSS
By Homerok, 7 years ago. Last reply by Alex S, 7 years ago
I have a problem with the css settings on my site. I apply color changes to texts and borders to the header and footer and only apply on one page. I have polylang installed and multiple pages in English and Spanish. in the preview and while I do the editing it shows me the changes…
GDPR / Dsgvo Compliance
By edi, 7 years ago. Last reply by Alex S, 7 years ago
Hello, on 25.05.2018 the EU GDPR is coming. Businesses and people online face fines that have the potential to put them out of business if they aren’t GDPR compliant. My question: Will your Plugins “SiteOrigin – CSS”, “SiteOrigin – Widgets Bundle” and “SiteOrigin Premium” be compliant in time? (Anonymisation of IP Adresses as feature (backwards…
Widget missing BWGControllerWidget
By cjones1988, 7 years ago. Last reply by Alex S, 7 years ago
My site is displaying the following error message “The widget BWGControllerWidget is not available. Please try locate and install the missing plugin. Post on the support forums if you need help.” My images are no longer being displayed on the website. It has happened on every page with images as well as photo galleries. i…
Remove / Disable quick view
By kevinwebdesign, 7 years ago. Last reply by Alex S, 7 years ago
Dear Support Team We would like to disable / remove a button of each products image in Woocommerce Website – http://www.china-abest.cn/products/ Thanks for your kind support. Kevin
After Plugin updates, list of widgets displays on all CMS backend pages.
By aharbaugh, 7 years ago. Last reply by aharbaugh, 7 years ago
Hi. Updated PageBuilder and SiteOrigin Widget Bundle today and on all the backend pages of WordPress, we are getting a very long list of the SO Widgets. And I can’t get rid of the message. This is what it looks like on every page: New widgets available in the SiteOrigin Widgets Bundle! Accordion – An…
What’s the difference between margin and padding?
By Multimastery, 7 years ago. Last reply by Alex S, 7 years ago
Margin and Padding appear to me to achieve the same thing? Is there something I’m not understanding though??
Page Load too large
By awmikula, 7 years ago. Last reply by Alex S, 7 years ago
I’m trying to update my home page and it’s taking a verrrry long time to load the page editor. Once I’m finally able to get the page editor to load and I make the changes I want to make, I press update and got the message back that the “Page Load is too large” My…
My site builder update doesn’t work
By Jvtronic, 7 years ago. Last reply by Alex S, 7 years ago
Hi Site origin team, I have premium subscription, but when I am trying to update page builder i get following message: “Update Failed: Download failed. Unauthorized”. Can you perhaps check what problem is?
PageBuilder and All in One Seo not compatible?
By Right Savi Technology, 7 years ago. Last reply by Alex S, 7 years ago
I recently ran into an issue after updating certain plugins. PageBuilder didn’t show as one of the 3 tab options. I was unable to update a page on a client’s site. I could add a new page, but the permalink posted with a number that I could not change even with post name checked in…
Currency symbol is too big
By samuel, 7 years ago. Last reply by Alex S, 7 years ago
Hello guys, Can i change the size of the currency symbol ? Here is our website: www.vodadumzahrada.cz In settings the currency look like Kč but on the main site there is a big KČ and it bothers me because it looks really weird. And if possible, is there an option to add space between the…
Error message – You need a higher level of permission
By hymie, 7 years ago. Last reply by Alex S, 7 years ago
I have recently been asked to help a non-profit organisation. As a SuperUser admin, when trying to access Plugins, all I see are SiteOrigin widgets. Also, when I try and access Appearance, I get the error message “You need a higher level of permission. Sorry, you are not allowed to customize this site.” Is this…
GDPR and Contact Form (Widgets Bundle)
By Carmen Schell, 7 years ago. Last reply by Carmen Schell, 7 years ago
Hi there, I’m preparing myself (especially my website) for General Data Protection Regulation (GDPR) and I’m wondering if there’s any personal identifiable data used by Site Origin (Theme = Sidney, Plugins = SiteOrigin Widgets Bundle, SiteOrigin Widgets by CodeLights). Especially using the Site Origin Contact form sends those data, I think. If so, where do…
Alternative to NextGen Gallery Pro
By bcbrit, 7 years ago. Last reply by bcbrit, 7 years ago
I’m currently under-utilising NextGen Pro, am not renewing the licence and am now looking for alternative gallery options. In the near future I’ll want to include an e-commerce, digital download solution as well. What gallery widgets/plugins are your favourites that play well together? Currently using Vantage with PB etc. All recommendations gratefully received.
SiteOrigin error occurs when widget clicked. Video attached.
By buffbillcody, 7 years ago. Last reply by Alex S, 7 years ago
https://giphy.com/gifs/9Dxh1ZqbD061WFVDCg/html5 As video shows, when you click to edit a widget the site goes down. Please advise.