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Premium support question

By LogoLogics, 9 years ago. Last reply by LogoLogics, 9 years ago
Hi, I have a question about getting premium support. I know we can upgrade one of the themes like Vantage and depending on how much we pay, our support tickets will be prioritised. However, does for example paying for a theme like Vantage, will get me prioritised support even if I need it for the…

Owners

By Erics, 9 years ago. Last reply by Erics, 9 years ago
Hello, Is there a way to contact the owners of the plugin? I’ve a business deal for them. Thank you.

Template upgrade

By Maximiliano Larenas, 9 years ago. Last reply by Maximiliano Larenas, 9 years ago
Hi i would like to know if I upgrade my site to the vantage premium does it grant me a unique license or could I potencially use it for more than one site? Thanks!

What does the purchase cover?

By Iwona Wasyk, 9 years ago. Last reply by Support Assistants, 9 years ago
Hi, I’m going to use Origami theme to build my site in wordpress, and I would like to use images visible on masonry layout demosite: http://demo.siteorigin.com/origami/masonry-layout/. Is it possible? Does the theme contain these images? Thank you, Iwona

Renew Vantage Premium

By Andrea Del Riva, 9 years ago. Last reply by Andrea Del Riva, 9 years ago
It's a thing i've been looking for weeks ago, but I haven't found any info so far. As for now, it's 1 year i'm premium member, the anniversary has been just 1 day ago, and yeah, i also noticed my purchase code is no longer recognised on theme support.

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