By web team, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I have a problem with the Accordion, the accenteds characters are not stored in utf-8. By example, “é” is “u00e9” in text. There is a setting for fixe the charset in Accordion? thank you in advance
By covermonkey, 7 years ago. Last reply by Alex S, 7 years ago
Hey Siteorigin, I have customized a features widget on my site and when I check it on my smartphone it is only in one row. I understand this is because of responsiveness but is it possible to actually have 2 columns on mobile instead? Thanks, Niels
By Pam Cote, 7 years ago. Last reply by Alex S, 7 years ago
I need to put an accordion tab for each state and display information about each. I got to about 12 states and the widget no longer works, lost my entries, and displays this text on my web page instead of the accordian: ,"design":{"heading":{"background_color":"#ffffff","background_hover_color":"#8C8C8C","title_color":"#000000","title_hover_color":false,"border_color":"#97b742","border_hover_color":"#97b742","border_width":"1px","border_width_unit":"px","so_field_container_state":"open"},"panels":{"background_color":"#F9F9F9","font_color":false,"border_color":false,"border_width":false,"border_width_unit":"px","margin_bottom":"10px","margin_bottom_unit":"px","so_field_container_state":"open"},"so_field_container_state":"open"},"_sow_form_id":"5a7cb5fb35e60","_sow_form_timestamp":"1518127159143"}}”] Is there an issue with how many I can add or the…
By Ibraheem, 7 years ago. Last reply by Ibraheem, 7 years ago
Hi, I’m having an issue with anchor links when using Hero images on a page. I think when using a vh height, the widget calculates the vh through JS and then outputs the CSS inline after the page is loaded. When using anchor links in-page, this works fine (obviously the exact dimensions are known to…
By rainer roy, 7 years ago. Last reply by rainer roy, 7 years ago
Hello everyone, I have a problem showing google maps via siteorigin google map widget on the “live” site. Using my own computer, there seemed to be no problem but when i try to access my website from another computer using another connection or from a mobile phone, the maps are not showing? I’d be very…
By Onyeze Nkembu, 7 years ago. Last reply by Alex S, 7 years ago
Hi guys, been having a lot of problems with the widgets bundle. My hosting partner suspended my account because a large volume of spam email originating from files/directories have sent this number of spam emails today: 24,926. Below are the directories/files creating the issue: zimnecjs.php | /home/zedafasn/public_html/wp-content/plugins/so-widgets-bundle/compat I’m not sure exactly what is causing these.…
By prairied, 7 years ago. Last reply by Alex S, 7 years ago
The Contact Form worked fine for months, then a couple weeks ago, it started to display the error “Error sending email, please try again later.” I’ve read through the other inquiries about this issue, and I have done the following: 1. Disabled all non-SiteOrigin plugins (only other one used is Events Calendar by Modern Tribe);…
By AllAbout FPGA, 7 years ago. Last reply by Alex S, 7 years ago
I can’t embed youtube video in the video widget. If i add direct url link. it is displaying. Drawback is related videos at the end and more videos at the bottom are displaying. I want to embed same video with embed code. Please let me know the way to embed. Also i find help button…
By silvia.d, 7 years ago. Last reply by Alex S, 7 years ago
Good evening, I have the following problem width SiteOrigin Editor. I want to add an empty paragraph between two others. At first it seems to work correctly, but when I update the page and open the editor again, the empty paragraph has been automatically removed. I’m using the last version of both SiteOrigin Widgets Bundle…
By Claire Schembri, 7 years ago. Last reply by Claire Schembri, 7 years ago
HELP! I received a notification that this plugin needed to be updated; when I did so, I got an error, and now the plugin has disappeared! I have tried to reinstall it via WordPress Plugins section, and by uploading the zip file directly, but I keep getting an error “Destination Folder already exists”. What can…
I am getting this message and my website is now broekn – please help = my client is not happy. Installing Plugin: SiteOrigin Widgets Bundle Downloading installation package from https://downloads.wordpress.org/plugin/so-widgets-bundle.1.11.4.zip… Unpacking the package… Installing the plugin… Destination folder already exists. D:/inetpub/vhosts/suemcqueen.com/new.suemcqueen.com/wp-content/plugins/so-widgets-bundle/ Plugin installation failed. TGMPA v2.6.1 Return to Required Plugins Installer
By Blake Larry, 7 years ago. Last reply by Alex S, 7 years ago
I’ve had a SiteOrigin Contact Form set up on my site and it’s been working for a while. Suddenly, it appears to not be sending mail to the designated email address. The last email submission I successfully received was on the 12th Jan. The form goes to the “thanks for your submission” portion of the…
By NiekP, 7 years ago. Last reply by Alex S, 7 years ago
Hi Guys, Currently I am setting up a site with your Corp theme. On my home page I am using the Features widget and I found that the 4th feature is alway misaligned, it is too high compared to the other features. It is independent of the number of features on a row (I have…
By bikermanirl, 7 years ago. Last reply by Alex S, 7 years ago
Is it possible to set the height of a hero image on mobile devices? I have it set at 800 px on desktop but that doesnt look right on mobile and want to reduce the height on that view
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