By foxfiver, 7 years ago. Last reply by Alex S, 7 years ago
Hey there, my first problem is parallax – I set row background image in Page Builder. Everything was OK until recent updates – now, there is a blank space between rows where image background is set: All rows are full width, no “Bottom Margin” set, “Top/bottom padding” value changed only – back then (before recent…
By korben, 7 years ago. Last reply by korben, 7 years ago
Hi, I’m Cédric from switzwerland. I’using page builder for my website since few month and I’m very happy with it but I have an issue on few pages since today. I only have edited some content in some pages as I always did but this time the pages doesn’t display properly after being uptdated: every…
By Mary Elizabeth LaRochelle, 7 years ago. Last reply by Alex S, 7 years ago
Hi, There recently was a new WordPress update and all of a sudden the SiteOrigin Widgets Bundle/Page Editor is not saving my edits. I can see the edits within the widget, but on live view of the site, it has not updated. My dashboard does indicate that Genesis framework is in need of an update,…
By Clovis, 7 years ago. Last reply by Support Assistants, 7 years ago
Hi, I’m running Page Builder version 2.7.2 and I can no longer edit my pages. I’ve turned off all of my plugins and turned them back on one at a time and I found when Page Builder is on, it does not load the page editor. Basically I get a blank page when I try…
By datalink, 7 years ago. Last reply by Greg Priday, 7 years ago
I recently tried to update some plugin’s on my website http://o49s.fallouthosting.com/. For some unexplained reason, when I tried, I received an error “HTTP Error 500.0 – Internal Server Error” so I contacted my hosting company and what they did was update me to PHP 7.0. After this, I was able to update the plugin’s, but…
By C, 7 years ago. Last reply by Greg Priday, 7 years ago
Hello, I haven’t tested extensively but this JS error seems to be appearing in the WordPress widget area. The problem does not occur if I disable PageBuilder or downgrade to 2.6.9. Hope that’s helpful.
By ElijaS, 7 years ago. Last reply by Alex S, 7 years ago
Hello, I am using siteorigins page builder plugin. When I create row and add a background image, the image is distorted when viewed in landscape mode, ipad pro. I am using Safari and Chrome browers. This issue does not manifest itself when the website is viewed on a phone. The website is www.zyrae.com Siteorigins team,…
By asnien, 7 years ago. Last reply by Alex S, 7 years ago
Hello, I recently built a page with Page Builder and I am having trouble with two issues on the contact form widget. First issue: I built out a pretty long contact form with several input fields and approximately 6 required fields. When I was testing, after clicking the submit button, the required fields showed an…
By rlet Alb, 7 years ago. Last reply by Support Assistants, 7 years ago
Dear SiteOrigin! I have just installed now the Corp theme. I almost ready for the Premium purchase, but the Installed theme is NOT same like in your Demo Page! I have no header logo, just empty white background, If I add a header logo then it was not working. Could you tell me please how…
Hi Just to let you know, I’ve had an issue with content seeming to slip back into text/visual editor mode and it seems to be a clash with the BackWPup plugin. Paul
By Harald Schnitzler, 7 years ago. Last reply by Harald Schnitzler, 7 years ago
I noticed that my webpage on Android in landcape mode cannot be scrolled down at all. The user is stuck with seeing just the menu, nothing else can be displayed on the homepage. My page with this issue is www.photo-imaginations.com Any idea how to resolve this? Maybe it worked well, as long as the main…
By ilyas, 7 years ago. Last reply by Alex S, 7 years ago
Hey guys, I’m having an issue where I cannot edit & update certain pages in WordPress as all the rows and widgets are missing. All other pages work just fine. I’ve tried disabling all plugins and enabling them one by one and found out that the SO Widget bundle is causing all rows to disappear.…
By zovonewe, 7 years ago. Last reply by Alex S, 7 years ago
Why “”no collapse”” is not working on some mobile browser based on “”chrome webview”” like UC browser, opera mini. Basically all browser that use chrome webview (90% browser in playstore is based on this webview) for example like (my sandbox test site): => https://sandbox.organica-labs.com/caldera_forms_preview/ the xxx must be in row but sometime it use “column”…
By NYES Digital, 7 years ago. Last reply by NYES Digital, 7 years ago
Hi We have a site which has mostly been made with page builder. It all works fine apart from the functionality of it using iphones. On these devices when trying to navigate the page randomly jumps to a different area much further down. It doesn’t do this on desktops and android phones, can you suggest…
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