By Missy22, 7 years ago. Last reply by Alex S, 7 years ago
I am working on a new site and have run into an issue every time I try to edit the “call to action widget” on the page. Every time I click on the edit button I just get a while screen with the date and time listed in the top left corner. It appears to…
By Jeremy DePace, 7 years ago. Last reply by Alex S, 7 years ago
The tab for page builder is not showing up on the pages for a new site that I am using. I am using the “Create” theme by ThemeTrust and I have never had this issue. I have made dozens of sites with this theme and this is the first time I’ve had this issue. Website…
By RainbowJason, 7 years ago. Last reply by RainbowJason, 7 years ago
Hi, Since a week ago my website (https://www.deshuttlebadminton.nl) isn’t responsing on the plug-in SiteOrigin Widgets Bundle. I tried to disable all plug-ins to see which one has a conflict, but none of the plug-ins are in conflict, exept this one. Other SiteOrigin plug-ins are working fine. Could someone please take a look to see what…
By innovationweb, 7 years ago. Last reply by Alex S, 7 years ago
Hello, I see BUG issue after new update. https://screencast-o-matic.com/watch/cFi3bVFJch I’m on my localhost to test. Problem is when i use layout widget, i choose 2 columns, but in front are not ok, are not ok. Plese check viodeo.
I tried disabling all plugins because I was getting a 500 internal error, however when I deleted one of the tables completely, the widget continued to work, and when I deleted all other tables and edited the initial large table, it still worked so I believe the size of the one table is causing the…
By kylewhenderson, 7 years ago. Last reply by Andrew Misplon, 7 years ago
The latest update (1.12.0) is adding styles to the Call to Action Widget, specifically adding default border and background. Although I typically set a background, I normally don’t have a border set, so now I’m having to add the following custom CSS to every website affected: .sow-cta-base { border:none !important; } This is fairly disruptive…
By Sonicman, 7 years ago. Last reply by Alex S, 7 years ago
Hi Alex, You and I have an active thread on wordpress.org forum. you said to reference so you can take a look at this strange code corruption issue on my site. link below. https://wordpress.org/support/topic/widget-settings-disappear-with-visual-composer/ Please advise how to send you admin login details. Thanks Dan
By freshwater, 7 years ago. Last reply by Alex S, 7 years ago
How can I remove the link from my top level menu item? years ago i followed your instructions and it worked (we also just didn’t even put the # and it still worked, i believe). to make the top level menu item not be clickable (no hand/finger mouse icon). i have my sites working like…
By buildingm, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hello, It seems that my icons in the features widget have disappeared. I have gone through every plugin I have in troubleshooting mode, but no luck (disabled all and added back one by one). I saw a different thread that mentioned this happening in a previous update – have there been any similar complaints with…
By Peter Farkaš, 7 years ago. Last reply by Peter Farkaš, 7 years ago
Hello, I was told by you to post this issue here, (originally it was on: https://wordpress.org/support/topic/version-2-7-2-issue/) In short, After I updated the Page Builder plugin to 2.7.2 version, my CMS UI gets distorted when I use the Page Builder with images, please see screenshot below: View post on imgur.com seems I was also not the…
By Kristen Jacobsen, 7 years ago. Last reply by Alex S, 7 years ago
Please help!! I have been battling with this the entire day and it’s driving me crazy: you’ll see by going to my page, the background option for my post cuts off (right under Ingredients). Why does this do this, and HOW can I fix it? I’ve tried hard coding the CSS, I’ve tried reinstalling the…
By rheeskens, 7 years ago. Last reply by Alex S, 7 years ago
I also a big problem with the accordion widget after updating my plugins a few days ago. The accordion widgets on my site have disappeared completely, together with the content of the widgets. When I go to ‘edit page’ it now says in the row where the widget used to be “Missing widget”, and underneath…
By watennekutzooi, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I have problems with editing in the SiteOrigin Editor. It says: ‘Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.’ I already disabled and enabled the plugins. This is my list of active plugins: Akeeba Backup for WordPress Page Builder by…
By Tim King, 7 years ago. Last reply by Alex S, 7 years ago
I recently updated to SO Widgets Bundle 1.11.8 and now my previous Hero Widget that was created before the upgrade is not working. What is happening is I can see the widgets in the edit panel but when I click the edit button to edit the Hero widget, it starts to open then goes full…
By ninamalensek, 7 years ago. Last reply by Alex S, 7 years ago
Hi! I’m using Polestar and Page builder (and loving both), but I cannot fix this problem. I’ve read multiple support threads and did the following: enabled copy content in Settings >> Page Builder >> content updated WP and all the plugins to latest versions added Black Studio TinyMCE Widget and tried to insert Visual editor…
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