I tried disabling all plugins because I was getting a 500 internal error, however when I deleted one of the tables completely, the widget continued to work, and when I deleted all other tables and edited the initial large table, it still worked so I believe the size of the one table is causing the…
By kylewhenderson, 7 years ago. Last reply by Andrew Misplon, 7 years ago
The latest update (1.12.0) is adding styles to the Call to Action Widget, specifically adding default border and background. Although I typically set a background, I normally don’t have a border set, so now I’m having to add the following custom CSS to every website affected: .sow-cta-base { border:none !important; } This is fairly disruptive…
By Sonicman, 7 years ago. Last reply by Alex S, 7 years ago
Hi Alex, You and I have an active thread on wordpress.org forum. you said to reference so you can take a look at this strange code corruption issue on my site. link below. https://wordpress.org/support/topic/widget-settings-disappear-with-visual-composer/ Please advise how to send you admin login details. Thanks Dan
By freshwater, 7 years ago. Last reply by Alex S, 7 years ago
How can I remove the link from my top level menu item? years ago i followed your instructions and it worked (we also just didn’t even put the # and it still worked, i believe). to make the top level menu item not be clickable (no hand/finger mouse icon). i have my sites working like…
By buildingm, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hello, It seems that my icons in the features widget have disappeared. I have gone through every plugin I have in troubleshooting mode, but no luck (disabled all and added back one by one). I saw a different thread that mentioned this happening in a previous update – have there been any similar complaints with…
By Peter Farkaš, 7 years ago. Last reply by Peter Farkaš, 7 years ago
Hello, I was told by you to post this issue here, (originally it was on: https://wordpress.org/support/topic/version-2-7-2-issue/) In short, After I updated the Page Builder plugin to 2.7.2 version, my CMS UI gets distorted when I use the Page Builder with images, please see screenshot below: View post on imgur.com seems I was also not the…
By Kristen Jacobsen, 7 years ago. Last reply by Alex S, 7 years ago
Please help!! I have been battling with this the entire day and it’s driving me crazy: you’ll see by going to my page, the background option for my post cuts off (right under Ingredients). Why does this do this, and HOW can I fix it? I’ve tried hard coding the CSS, I’ve tried reinstalling the…
By rheeskens, 7 years ago. Last reply by Alex S, 7 years ago
I also a big problem with the accordion widget after updating my plugins a few days ago. The accordion widgets on my site have disappeared completely, together with the content of the widgets. When I go to ‘edit page’ it now says in the row where the widget used to be “Missing widget”, and underneath…
By watennekutzooi, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I have problems with editing in the SiteOrigin Editor. It says: ‘Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.’ I already disabled and enabled the plugins. This is my list of active plugins: Akeeba Backup for WordPress Page Builder by…
By Tim King, 7 years ago. Last reply by Alex S, 7 years ago
I recently updated to SO Widgets Bundle 1.11.8 and now my previous Hero Widget that was created before the upgrade is not working. What is happening is I can see the widgets in the edit panel but when I click the edit button to edit the Hero widget, it starts to open then goes full…
By ninamalensek, 7 years ago. Last reply by Alex S, 7 years ago
Hi! I’m using Polestar and Page builder (and loving both), but I cannot fix this problem. I’ve read multiple support threads and did the following: enabled copy content in Settings >> Page Builder >> content updated WP and all the plugins to latest versions added Black Studio TinyMCE Widget and tried to insert Visual editor…
By N Barrett, 7 years ago. Last reply by Alex S, 7 years ago
The social media button widget is no longer appearing in my main menu. I’ve tried other plugins in the main menu and they are working ok, it’s just SiteOrigins that seems to be the issue.
By Gregor W. Sky, 7 years ago. Last reply by Alex S, 7 years ago
Hi there, we are using SiteOrigin Panels on https://www.hanfparade.de/ but we are not using the custom home page function. And we have a huge problem. Instead of all top level pages on our website, the site origin “custom home page” will appear, which is empty, because it is neither activated nor edited. When logged in,…
By tracyneproski, 7 years ago. Last reply by tracyneproski, 7 years ago
Hey there! I have been using the SiteOrigin Editor workaround to get images centered, but today it quit working. When I go to the Editor widget itself, the image centers just fine, but when I load the full page, the images align left. When I add text to the Editor widget as well as the…
By magiloucks, 7 years ago. Last reply by Alex S, 7 years ago
Everything’s been working fine until last recently. Now, when I use the site-origin editor widget on any page of mine, and try to update the information, it doesn’t save. If I duplicate the box and try to edit it, same thing. I have to insert a new editor widget, and use that. Also, the appearance…
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