By Jason Bugg, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi there, The latest WordPress Core updates disabled Page Builder on our site (elphinstone.com). I contacted WordPress WPEngine support and they rolled back the update and it fixed the issue. Are you presently working on an update for the free version or only for Premium customers? Thank you, Jason
By Ashley H, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I have been unable to see my site in SiteOrigins CSS. I can view it fine when visiting my website but it’s completely gone when viewing the SiteOrigin CSS editor. Siteorigin works fine with another website I have with the same theme, same WordPress version, and far more plug-ins, I’ve already deactivated the one…
By Isham Collier, 4 years ago. Last reply by Andrew Misplon, 4 years ago
recently, the footer section for edit is missing. I am not sure what happened but the bottom of the page, where I had the closing info for the site including contact info, social icons, internal menu directory, and translation widgets, simply can no longer even find the place to edit this. This is happening on…
By Aizen Berg, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hey Sir/Ma’am, Is there any way to remove/fix the built CSS code margin-bottom: px? The website structure is not affected but when you test the website using HTML validator. Error shows that “margin-bottom: px is not a margin-bottom value”. Thank you.
By EnergyProjections, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi there, There seem to be quite a few issues with the SiteOrigin Widget in WordPress. Things were working fine on my website till Thursday, 12 November 2020. However, problems started to happen from Friday, 13 November 2020. For instance, posts in Post Carousel are now appearing vertically. They used to appear horizontally before. I…
By Disassembler, 4 years ago. Last reply by Andrew Misplon, 4 years ago
SiteOrigin Image Slider widget generates images with as attribute. The only valid values for loading attribute according to HTML standards are “eager” and “lazy”. The value “1” is invalid. In order to fix the invalid HTML, one needs to modify wp-content/plugins/so-widgets-bundle/widgets/slider/slider.php and change to on lines 171 and 201 (in version 1.17.8 of SiteOrigin Widgets…
By Yoh, 5 years ago. Last reply by Andrew Misplon, 4 years ago
Hi there, I was working on my website when suddenly the widget preview was not displayed entirely anymore. I can see there is a widget and the text in it but not as it will appear once uploaded. It affects all Siteorigin widgets The good news is that it doesn’t affect the widget per se.…
By R., 4 years ago. Last reply by Andrew Misplon, 4 years ago
Something is really going wrong on my website with this plugin. Can you please give it an update so I can work on my website again? I don’t know what to do now… This is the errorlog: [Fri Nov 13 14:22:25.632568 2020] [lsapi:notice] [pid 1743818:tid 139661573670656] [client 80.253.244.42:54476] [host brightbv.com] Backend log: PHP Warning: count():…
By Adam E, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, For some reason, the hero buttons are not displaying properly on the hero theme. Even after importing one of your example layouts. The button is very thin and I have not changed any of the settings. Are you able to advise please? I have the [buttons] shortcode in there. URL: http://box5907.temp.domains/~icolejou/?page_id=12
By Alex V, 4 years ago. Last reply by Alex S, 4 years ago
I have the above error when I go onto a page that is using page builder. I can use the recovery function but the problem persists if this page is referred, even after making a small modification and saving. Here is a copy of my block https://www.dropbox.com/s/zm4y4x07zzi11jo/SO.docx?dl=0
By katana77, 4 years ago. Last reply by Alex S, 4 years ago
Hello. I am trying to create a testimonials slider, using Layout slider with each frame containing an editor. Everything happens normally (add new slide, create content, set design…) until i close the Layout slider and try to update the whole page. For some reason it always gives a red “Updating Failed” message on the top,…
By CSC Admin, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi. I use the :siteorigin-panels plugin on several of my sites. They are currently ALL down due to this particular plugin. There doesn’t seem to be an update, and the only way for the sites to show up is to deactivate or remove the plugin. After doing so, the content comes up (an improvement), but…
By Yoshi, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, How to get rid of margin-bottom css while it’s blank? #pg-404-0 , #pg-404-1 , #pg-404-2 , #pg-404-3 { margin-bottom:px } Even if I put the number, above blank code is inserted. This is annoying. Thank you for your support in advance.
By Eaton, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello! I would like to follow up on this previously reported issue. No solutions were posted nor was the bug fixed, and all these years later the problem remains. Here is our website if you want to see the problem in action: https://grapeintentions.com/
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