Support Forum

Topic: bug-report

Browse community answers for this topic or search for a specific issue.

Seems like your plugins broke our site

bug-report plugin plugin-widgets-bundle · By Erik Thiart · 9 years ago · Reply by Erik Thiart 9 years ago

[16-Apr-2016 15:56:33 UTC] PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget in /home/foreverh/public_html/blog/wp-content/plugins/so-widgets-bundle/widgets/so-button-widget/so-button-widget.php on line 268 [18-Apr-2016 04:22:36 UTC] PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget in /home/foreverh/public_html/blog/wp-content/plugins/so-widgets-bundle/widgets/so-button-widget/so-button-widget.php on line 268 [19-Apr-2016 02:41:06 UTC] PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget…

Page Builder Row Height issue

bug-report plugin plugin-page-builder · By jenstarr · 10 years ago · Reply by Alex S 9 years ago

When I add a row or widget, it gets a really large height in the Page Builder, here’s a screen shot: http://screencast.com/t/CxrnBJR2KoE

Pagebuilder Tab missing

bug-report plugin plugin-page-builder · By figjam · 9 years ago · Reply by figjam 9 years ago

Hi, I see several other folks have mentioned the same issue, the Pagebuilder tab disappearing on posts. In the last few days, we have moved our platform over to NginX in preparation for going live. Our other sites are running…

Bug – Cannot click on any element

bug-report plugin plugin-siteorigin-css · By Mateusz Kadłubowski · 9 years ago · Reply by Alex S 9 years ago

Hello! I am big fan of your plugin – SiteOrigin CSS. Until today morning I never had any problems and I got no clues how to resolve it. I can’t literally click on any object/element and edit it. In visual…

Can’t add Hero background

bug-report plugin plugin-widgets-bundle · By Gustavo Primo · 9 years ago · Reply by Alex S 9 years ago

I ever used PageBuilder and Hero Widget on my websites, but now when I add a Hero Image I just can’t change it’s background. The options doesn’t show up, if I try any prebuilt design the image will show up,…

Mail poet Newsletter Conflict

bug-report plugin plugin-page-builder · By growit · 9 years ago · Reply by Alex S 9 years ago

Hi, I am a registered ThinkupThemes member and use your Pagebuilder via their download. Unfortunately, I have been experiencing problem using the Mailpoet Newsletter plugin. It appears that the Pagebuilder plugin is causing a conflict. If I deactivate this plugin…

CSS colors of editor light on light

bug-report plugin plugin-siteorigin-css · By Mike C · 9 years ago · Reply by Andrew Misplon 9 years ago

what happens if the font color of the css of the editor itself is light on light background? I can’t see what I’m doing.. It’s not like that in the video so I don’t know if it’s a bug but…

Site Origin Widgets no longer working with Beaver Builder Page Builder plugin

bug-report plugin plugin-widgets-bundle · By dnewman · 9 years ago · Reply by Alex S 9 years ago

Last week I installed Beaver Builder’s Page Builder on my website and was able to include the Site Origin button widget in the content areas on my page. Yesterday, I started setting up a new website with the same plugins…

Gravity Forms & Page Builder Styling Conflict

bug-report plugin plugin-page-builder · By tiDesign · 9 years ago · Reply by Andrew Misplon 9 years ago

I have an issue with Gravity Forms when it is embedded in the page using the Page Builder widget. The form still functions, however it is no longer styled (there are bullets by each form item). Note that the form…

page builder tab shows up at bottom on existing pages

bug-report plugin plugin-page-builder · By Hector Jaime · 9 years ago · Reply by Andrew Misplon 9 years ago

Hello, The page builder tab is fine on new pages, but on existing pages, it shows up at the bottom as a box. This is even after deactivating all plugins. I tried script debugging in wp-config.php, but that didn’t help.…

Page builder doesn’t load after back-up

bug-report plugin plugin-page-builder · By YellowleafDA · 9 years ago · Reply by YellowleafDA 9 years ago

Hello, After reinstalling a back-up version of our website, pagebuilder suddenly didn’t load anymore. We have WP version 4.4.2. Does someone maybe know the solution for this? Thank you, J.

Syndey Theme – Blank Pages Page builder not working.

bug-report plugin plugin-page-builder · By usyakuza · 9 years ago · Reply by Alex S 9 years ago

Thanks so much for the wonderful theme and support you offer through your themes. Here is my issue. I am building a simple site using your Sydney theme template. The front page is together, but now that I am attempting…

no visibility on my onepage website

bug-report general · By Guillaume Lachaux · 9 years ago · Reply by Alex S 9 years ago

Hi, I recently installed the siteOrigin plugin on my wordpress. I use the “eightDegree” theme. I had no issue to install the pulugin. It works very well when I click on the link of the page generated on wordpress for…

Can’t translate website using Pagebuilder

bug-report plugin plugin-page-builder · By inakitreku · 10 years ago · Reply by Andrew Misplon 9 years ago

Hi, I am trying to translate my website and have tried every single plugin there is with no results. I have read in some forums that I should use polylang, but it doesn’t work (I don’t have the custom fields…

Features Widget Container Shape Option Broken (possible bug)

bug-report plugin plugin-widgets-bundle · By Julian Keller · 10 years ago · Reply by Andrew Misplon 9 years ago

I have been using the Features Widget on my page. It was working perfectly until yesterday (4/7/16). I am now unable to change the shape of the container.I have noticed this on two separate sites. I am using the themes…