By Shane, 7 years ago. Last reply by Shane, 7 years ago
I’m using the standalone Widget Visibility plugin, and when Page Builder and Widget Visibility are both active, it takes 20 seconds to load the post/page editor. I noticed in the changelog there was an update way back in April to fix compatibility with the version of Widget Visibility in Jetpack, is there something in the…
By Vytenis Misevicius, 7 years ago. Last reply by Alex S, 7 years ago
Hello. I have a weird thing happening. Normally i can see my website with a great looking menu. But when i dive into Appearance >> Customize, then it shows me duplicate menu (two same menus)? One on top of another. What might be the reason? Polylang?
By Sinclair Parkinson, 7 years ago. Last reply by Sinclair Parkinson, 7 years ago
I have several pages which do not use SiteOrigin in any form, and the layout is fine (such as http://weightlossonline.co.uk/support/faq/). However as soon as I use Page Builder, the spacing at the top of the page title changes to an unusable degree (such as http://weightlossonline.co.uk/contact). I have tried on different pages and with different widgets,…
By Anna, 7 years ago. Last reply by Alex S, 7 years ago
Hallo, Again after upgrade of widget bundle all maps on my website went blank. All maps are made properly and all of them do not work. Could you please solve this problem urgently? Switching off and on all widgets does not help. I also tried to redo some maps and switch them on again but…
By rdecline, 7 years ago. Last reply by Alex S, 7 years ago
After some updates (not sure what triggered it), instead of text links showing up on the page (as before) I am getting links such as: [BTN text = “Text” tcolor 555 bcolor = # = # = # FFF thovercolor 999 link = “/ something /” target = “_ self”] I could go in and…
By jfrancais, 7 years ago. Last reply by jfrancais, 7 years ago
Unsure when this broke but I assume it was a recent update. On my main page the responsive menu no longer is clickable to navigate on a page with meta slider. If I disable meta slider the menu starts working. I see the same problem on the main siteorigin.com website. Can anyone assist?
By Madonna Peterson, 7 years ago. Last reply by Alex S, 7 years ago
After updating your plugin and the Genesis them, my Genesis Feature Post Home page widgets are no longer working correctly with Page Builder posts. The full posts are showing, even though the widgets has it set to limit the word count.
By Gordon Brownlee, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I am working on a Vantage Premium site and have come across an error message that slows down access to the page loadin and the page view shows a large black banner across the top of the page. The error warning is: Creating default object from empty value in /homepages/46/d553467487/htdocs/app593483814/wp-content/mu-plugins/product-domain.php on line 44 Warning:…
By Wayne Printer Todd, 7 years ago. Last reply by Alex S, 7 years ago
Recently i have noticed that when i try to delete a row from a page the tick appears i click it then nothing happens. I have done the plugins test and the theme i am using is one of yours and this has happened on a few sites i run.
By Taughnex, 7 years ago. Last reply by Andrew Misplon, 7 years ago
I just updated my Site with Focus Theme (Version 1.3.3) activated to WordPress 4.6.1 and now i cant reach my sites anymore. I get HTTP Error 500. If i go into my database via phpmyadmin and change the activated theme back to something else, i can reach my site again.
