This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Page builder not working after site migration

Open 1 reply bug-report plugin plugin-page-builder

MattF

Started Dec 2, 2016, 9:32 am · Latest reply by Alex S Dec 9, 2016, 2:48 am

We have migrated a site from our dev server running php 5.4 to a live server running php 5.5.9. The page builder fields are now not editable, and we only get blank text fields instead of the editable content. The content is still visible on the frontend, although it is incorrectly formatted. Republishing these pages removes the content from the frontend also. Is there a known compatibility issue with php 5.5.9?

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

Alex S Staff Dec 9, 2016, 2:48 am
Hi Matt,
Preface: there are no known issues with 5.5.9.
Unfortunately, this is typically a sign of a failed migration. To clarify, what method of migration did you use? Did it support serialized data? If possible, try doing another migration attempt via the Duplicator plugin.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread