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White screen on Vantage Premium

Resolved 3 replies premiumthemetheme-vantage
Noel Kelly
11 years ago · Last reply by Andrew Misplon 11 years ago

I tried to modify the template_tags.php file by commenting out one of the ‘if(! function_exists..) lines and ended up with a white screen. I am a beginner and shouldn’t have messed with the php code. Can you help me to get my dashboard back?

URL: http://www.lleschool.com

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Replies

3
  1. Andrew Misplon Staff 11 years, 10 months ago

    Hi Noel

    Thanks for running Vantage.

    Do you have access to your server via FTP? If so try this:

    1. Download the Vantage Premium ZIP file. You can find the download link in your order confirmation email.
    2. Un-zip it.
    3. Overwrite all of the files in the /wp-contents/themes/vantage folder with the files from your ZIP file.

    Let me know how that goes.

    (A quick heads up. Any changes made to the theme’s files that aren’t contained in a child theme will be lost during theme updates. Let me know what you were looking to change I’ll see if I can’t help out).

  2. Noel Kelly 11 years, 10 months ago

    Hi Andrew.

    Many thanks for your help. I uploaded the template_tags.php file again and all was restored.

    Great template.

    Thanks Again

    Noel

  3. Andrew Misplon Staff 11 years, 10 months ago

    Super, glad you made progress there. Nicely done.

    If you open a new support thread for me: https://siteorigin.com/new-thread/ on what you were trying to do, I’ll see if I can help.

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