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White screen on Vantage Premium

Resolved 3 replies premiumthemetheme-vantage
Noel Kelly
11 years ago · Last reply by Andrew Misplon 11 years ago

I tried to modify the template_tags.php file by commenting out one of the ‘if(! function_exists..) lines and ended up with a white screen. I am a beginner and shouldn’t have messed with the php code. Can you help me to get my dashboard back?

URL: http://www.lleschool.com

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Replies

3
  1. Andrew Misplon Staff 11 years, 5 months ago

    Hi Noel

    Thanks for running Vantage.

    Do you have access to your server via FTP? If so try this:

    1. Download the Vantage Premium ZIP file. You can find the download link in your order confirmation email.
    2. Un-zip it.
    3. Overwrite all of the files in the /wp-contents/themes/vantage folder with the files from your ZIP file.

    Let me know how that goes.

    (A quick heads up. Any changes made to the theme’s files that aren’t contained in a child theme will be lost during theme updates. Let me know what you were looking to change I’ll see if I can’t help out).

  2. Noel Kelly 11 years, 5 months ago

    Hi Andrew.

    Many thanks for your help. I uploaded the template_tags.php file again and all was restored.

    Great template.

    Thanks Again

    Noel

  3. Andrew Misplon Staff 11 years, 5 months ago

    Super, glad you made progress there. Nicely done.

    If you open a new support thread for me: https://siteorigin.com/new-thread/ on what you were trying to do, I’ll see if I can help.

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