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Several large issues

Resolved 8 replies premiumthemetheme-vantage
10 years ago · Last reply by Andrew Misplon 10 years ago

Hello. I am revamping my site and made some disturbing discoveries. First, using page builder I have a page with 2 columns of info: a stack of images to the left and a stack of written content to the right. When I view this on my iphone 6 it does not stack the two columns as I would expect a responsive site to do but shows them both so the images are too small to matter and the written content is a long string of 2 words to a line.

In the same pages on my desktop I tried to do a share onto Pinterest using 3 different services. For each of them I get the same error message when I try to post – something like Oops, this is not a real image.

There are other smaller issues but these two are the biggest.

URL: http://georgia-gibbs.com/design-wordpress-entrepreneurial-moms/

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Replies

8
  1. Georgia Gibbs 10 years, 10 months ago

    Exact message: Oops! This is not a valid image.

  2. Andrew Misplon Staff 10 years, 10 months ago

    Hey Georgia :)

    Head over to Settings > Page Builder > Layout and ensure that Responsive Layout is checked.

    For the Pinterest issue you’d need to try troubleshoot. Do these services work in widgets when inserted at Appearance > Widgets. If not, they won’t work in Page Builder. That’s a good place to start.

  3. Georgia Gibbs 10 years, 10 months ago

    OK. I will keep on the Pinterest issue. But the other setting is alread set to Responsive.

  4. Andrew Misplon Staff 10 years, 10 months ago

    Thanks for the update.

    Try testing Page Builder with all other plugins temporarily de-activated at once and see if the responsive issue changes.

  5. Georgia Gibbs 10 years, 10 months ago

    I will have to come back to you on this – there are some server issues. Thank you. Talk tomorrow.

  6. Andrew Misplon Staff 10 years, 10 months ago

    For sure.

  7. Georgia Gibbs 10 years, 10 months ago

    So it turned out to be a plugin issue and once I discovered the culprit then this issue disappeared. Thank you for your help!

  8. Andrew Misplon Staff 10 years, 10 months ago

    Awesome :) Really glad to hear you made progress.

    All the best.

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