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Recent update of PageBuilder causes error when editing pages

Open 6 replies bug-reportpluginplugin-page-builder
ricschug
Started · Latest reply by Andrew Misplon

I recently updated to the latest versions of Pagebuilder as follows:
Wordpress version 5.4.2
SiteOrigin Page Builder version 2.11.1
SiteOrigin Widgets Bundle version 1.17.3

I have pages with multiple rows and one row has a layout builder widget in it. Inside that layout builder I have multiple siteorigin editor widgets. I am able to create new pages like this after updating my plugins but any existing pages that are configured like this throw a fatal error (There has been a critical error on your website.) when I try to edit the layout builder in a row.
Since things worked fine before I updated my plugins the updates must have broke something. I need help as I have too many pages like this to simply recreate them.

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Replies

6
  1. ricschug

    after turning on debug I see the following error under the Add Media button when in the classic page editor:
    Deprecated: media_buttons_context is deprecated since version 3.5.0! Use media_buttons instead. in /data/27/5/145/83/5634898/user/6737773/htdocs/wp-includes/functions.php on line 5088

    Also if I remove the following line from the page I can open the page builder without an error although the page is missing lots of stuff:



    Hope this all means something to you.

  2. Andrew Misplon Staff

    Hi Ricschug

    Thanks for reaching out.

    The deprecated notice, unfortunately, isn’t the problem, just a notice. Try to establish a working baseline. If you temporarily deactivate all plugins not authored by SiteOrigin, does the issue resolve?

  3. ricschug

    Thanks for the reply Andrew.
    Deactivating all works. After turning them on one at a time I found the problem plugin.
    Well apparently its the Wordfence plugin (7.4.9) that is causing the problem. I have several pages that are built similar to the problem ones that work fine. I just recreated one of the ones that was failing, hopefully the same way as the original, and the new one is working. I have no idea what could be causing wordfence to block or whatever its doing.

  4. Andrew Misplon Staff

    Thanks for the update. Glad to hear you’re making progress. You didn’t describe seeing a date printed but you could perhaps try the steps suggested here Thread: Date appearing when trying to edit widgets in Page Builder.

  5. ricschug

    Thank you so much Andrew. That was it. I whitelisted the error and now all my pages are working fine when I edit them. I never would have figured that out. Thank you very much

  6. Andrew Misplon Staff

    Super, I’m really glad to hear you’ve made progress, that’s great news.

    All the best with your website.

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