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Recent update of PageBuilder causes error when editing pages

Open 6 replies bug-reportpluginplugin-page-builder
ricschug
5 years ago · Last reply by Andrew Misplon 5 years ago

I recently updated to the latest versions of Pagebuilder as follows:
Wordpress version 5.4.2
SiteOrigin Page Builder version 2.11.1
SiteOrigin Widgets Bundle version 1.17.3

I have pages with multiple rows and one row has a layout builder widget in it. Inside that layout builder I have multiple siteorigin editor widgets. I am able to create new pages like this after updating my plugins but any existing pages that are configured like this throw a fatal error (There has been a critical error on your website.) when I try to edit the layout builder in a row.
Since things worked fine before I updated my plugins the updates must have broke something. I need help as I have too many pages like this to simply recreate them.

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Replies

6
  1. ricschug 5 years, 6 months ago

    after turning on debug I see the following error under the Add Media button when in the classic page editor:
    Deprecated: media_buttons_context is deprecated since version 3.5.0! Use media_buttons instead. in /data/27/5/145/83/5634898/user/6737773/htdocs/wp-includes/functions.php on line 5088

    Also if I remove the following line from the page I can open the page builder without an error although the page is missing lots of stuff:



    Hope this all means something to you.

  2. Andrew Misplon Staff 5 years, 6 months ago

    Hi Ricschug

    Thanks for reaching out.

    The deprecated notice, unfortunately, isn’t the problem, just a notice. Try to establish a working baseline. If you temporarily deactivate all plugins not authored by SiteOrigin, does the issue resolve?

  3. ricschug 5 years, 6 months ago

    Thanks for the reply Andrew.
    Deactivating all works. After turning them on one at a time I found the problem plugin.
    Well apparently its the Wordfence plugin (7.4.9) that is causing the problem. I have several pages that are built similar to the problem ones that work fine. I just recreated one of the ones that was failing, hopefully the same way as the original, and the new one is working. I have no idea what could be causing wordfence to block or whatever its doing.

  4. Andrew Misplon Staff 5 years, 6 months ago

    Thanks for the update. Glad to hear you’re making progress. You didn’t describe seeing a date printed but you could perhaps try the steps suggested here Thread: Date appearing when trying to edit widgets in Page Builder.

  5. ricschug 5 years, 6 months ago

    Thank you so much Andrew. That was it. I whitelisted the error and now all my pages are working fine when I edit them. I never would have figured that out. Thank you very much

  6. Andrew Misplon Staff 5 years, 6 months ago

    Super, I’m really glad to hear you’ve made progress, that’s great news.

    All the best with your website.

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