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plugins deleted after last update

By Claudia Schreiber, 1 year ago. Last reply by Andrew Misplon, 1 year ago.

Hi Andrew,
I have the same problem as Prachi Patel. On my website, all plugins are deactivated due to an error and removed: No plugins available. The complete plugin-folder is deleted.
Help please!

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  1. 1 year, 4 months ago Claudia Schreiber

    Update: I could reinstall the plugins folder from a backup with FTP. I am now back to so widgets bundle 1.46.1 – and it works.
    So the issue is obviously in the update. You should have a look into it.
    I won’t update the plugin until I know it’s fixed.
    Pls. keep me informed.
    Best greetings,
    Claudia

  2. 1 year, 4 months ago Andrew Misplon
    Hi, I Work Here

    Hi Claudia

    Thanks for the update.

    I’m, unfortunately, not sure what the problem was. If possible, please, recreate the issue with WP_DEBUG and WP_DEBUG_LOG enabled. If the issue re-occurs, hopefully, a useful error log item will be printed.

    https://wordpress.org/documentation/article/debugging-in-wordpress/

  3. 1 year, 4 months ago Claudia Schreiber

    That would probably mean I would break the site on purpose, and that is not what I want to do. We are in high season for our sand sculpture events and need a proper working website. Sorry. If there is sth. else that I could provide let me know.

  4. 1 year, 4 months ago Andrew Misplon
    Hi, I Work Here

    No worries at all. When you’re able to recreate the issue, please, let us know and we’ll assist in the investigation.

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