Get help from the community and our team. Browse threads or start a new one.
Start New Thread
A bit ago I bought the premium theme. All went well but I can’t localize the lanuguage files in the language folder of the theme as described in this thread ( https://siteorigin.com/thread/focus-premium-theme-translation/). There is only a readme.txt file and no…
Hello. Google Search Console (Webmaster Tools) is reporting errors in the structured Data of the Attachment Pages in my site, missing autor and missing update date are reported as missing in Google Search Console as can be seen in this…
Hi, One of my clients sites was recently updated to Wordpress 4.2.2 and now the Visual page/post editor is not working. I have not installed any new plugins since the update so it must be related to the Wordpress update.
After the latest update all headline for any language except english (default language) are broken or gone. Compare different language pages for http://it.mrcardboard.eu/google-cardboard-personalizzata-casi-duso-per-il-tuo-business/ and of course the main page: http://mrcardboard.eu Plugins already tried. Just spend a lot of money to…
I have created a new site and transferred it from test folder to root. I have a problem upgrading to premium. I see my upgrade code in theme settings but not working. Any ideas? URL: http://www.sinclairsgully.com
I see the posts about Child Themes. I saw them a little late. I have been making changes on this theme for over 6 months. What is the process for ensuring an update to the theme won’t kill all the…
Dear All, Why on my site the “Post Carousel Widget” image post there not, all become blank black.. http://awesomescreenshot.com/0ae4gfvc24 , help me.. URL: http://winstarlink.com/
Dear WordPress users, I am having some trouble with my site www.sunmorino.com. The site is in three languages and I am trying to add another page to the German menu of the page. However whenever I am trying to add…
Have just started using vantage premium and the Page Builder. Your work plus support may well be the best on the Web,, in my experience. However, a little more help info would save much time. I want to build a…
Hello, I am getting 365 css errors from the w3c css validator tool URI : http://www.heindependence.co.uk/wp-content/themes/vantage/style.css?ver=2.4.2 Can you help ? URL: http://jigsaw.w3.org/css-validator/validator?uri=http%3A%2F%2Fwww.heindependence.co.uk%2F
Hi guys, I’m Vantage Premium user with multiple sites. I added Woo Commerce sold out products and Woo stickers to my plugins trying to get a working Sold sticker on my product image shop page, leaving the out of stock…
I switched from Vantage to Vantage Premium and the layout changed. I want to get to the layout as in the demo. https://siteorigin.com/theme/vantage/?action=demo#vantage. Once that is achieved, can someone tell me how to add images to the slider and what…
Could someone please explain why the mobile menu does not expand in on the first page (called about). All other pages mobile menu works as I would expect it to. Thanks in advance URL: http://www.cahootsnoveltycakes.co.uk/wp
Dear SiteOrigin I want to delete the white padding below the menu bar. How do I resolve this issue? I’ve tried inserting codes into the custom CSS: #main { padding: 0px !important; } #main { padding-top: 0; } but it…
Hello, I know you already reply to this question but it does not work. I want to reduce the space between my menu items because the last one is going below and it is expanding my menu size. I put…
SiteOrigin Premium includes priority email support with direct replies from our team, usually within one business day.
Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer