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Navigation menu not displayed in home page

Hi I’m using WordPress 4.9.8 running Vantage Premium theme. The website has been working ok for 4 years but after a general edit the navigation menu is not on the Home page, just the word ‘menu’. Clicking on this goes into another unwritten page with navigation options but it is very primitive and not part of the website.I have updated plugins, disabled non Site origin plugins and checked the appropriate boxes. Could there be a broken link somewhere caused by recent updates? Your help would be much appreciated.Thanks

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  1. 5 months, 22 days ago Alex S Hi, I Work Here

    Hi Glenda,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If that doesn’t help, do you have a public URL where we can take a look at what’s going on?

  2. 5 months, 20 days ago Glenda Prideaux

    Hi AlexThanks for getting back to me. I've disabled all the plugins and cleared the browsers cache (-does this need to be basic plus advanced?)  The problem remains even with them disabled.Would you be able to have a look for me?The url is http://glendaprideaux.com    Do you need to get into the back end eg the admin url and password?
    Many thanks Glenda

  3. 5 months, 19 days ago Alex S Hi, I Work Here

    Hi Glenda,

    Thanks. Please navigate to WP AdminAppearanceCustomize, Theme SettingsNavigation. What is Mobile Menu Collapse set too? Try settign the field to 480 and save. How does that look?

  4. 5 months, 19 days ago Glenda Prideaux

    Hi AlexThank you sooo much!  I've been trying to nut it out….would never have got it.
    Hope you have a wonderful, peaceful Christmas.

  5. 5 months, 18 days ago Alex S Hi, I Work Here

    Hi Glenda,

    Great to hear that helped!
    Please be sure to post another thread if you have any other questions.

    You too mate. :)

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