Home>Support>Layout Slider always gives updating failed ??

Layout Slider always gives updating failed ??

I am trying to create a testimonials slider, using Layout slider with each frame containing an editor.
Everything happens normally (add new slide, create content, set design…) until i close the Layout slider and try to update the whole page.
For some reason it always gives a red “Updating Failed” message on the top, but without actual useful error content.
Is it a known error in the plugin, in WP, am I doing smth wrong…

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  1. 7 days, 7 hours ago katana77

    Also, is there a way to normalize the height of the slider? its height is shifting depending on the content of the slides, which makes the whole page shift :S
    Thank you

  2. 6 days, 10 hours ago Andrew Misplon Hi, I Work Here

    Hi, thanks for reaching out.

    When the issue occurs, perhaps try opening the browser console. Here is how https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. If errors are present in red, please, screenshot, upload to imgur.com or any sharing/public site and send us the link.

  3. 6 days, 7 hours ago Alex S Hi, I Work Here

    Hi Katana,

    You can give the Layout Slider a static height by opening the Layout Slider and then opening the Design and Layout settings group. Set a Height that will be used for each slide. I also recommend setting a Responsive Height.

    Can you please also provide us with a copy of your Layout? This will allow us to run some tests on our end. To export a page, please open up the linked page in the editor and click the Layout button in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as WeTransfer (no email is required).

    Kind regards,

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