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Hero image disappeared


I replaced the the hero image file using “replace imave”, now the hero image row has completely disappeared.

I have cleared caching tried recreating the hero image with no luck. Tried different browsers etc.

Any ideas?

The site is here: http://lifeskills-bristol.org.uk/ the hero image should be showing under the menu.

The path to the image that should be appearing is here: http://lifeskills-bristol.org.uk/wp-content/uploads/2017/08/banner-transparent-3.png


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  1. 1 year, 1 month ago Scott Fulton

    I should add – I cleared caching – tried different browsers, tried different images, tried on different pages, turned off all plugins. Didn’t fix the issue.

    Is there a bug in the latest version of the plugin?

    For now I’ve replaced it with the slider widget instead as a temporary fix.

  2. 1 year, 28 days ago Alex S Hi, I Work Here

    Hi Scott,

    Preface: we’re not aware of any similar issues like the one you described.

    Can you please create a copy (https://siteorigin.com/page-builder-copy-paste/) of the widget (if you’re okay with it, ideally on a different page) and show the intended changes so I can inspect the result?

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