Support Threads: theme

Featured Image Dimensions

By Matthew Edmund S, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hello, I was wondering what the ideal featured image dimensions are for the Vantage theme? Specifically, for best viewing in the header of a page. I’d like to set some featured images, but noticed one of mine was stretched so going forward I’d like to make some custom fitting ones. I tried browsing through the…

Site appearance not publishing correctly?

By Greg Lynch, 9 years ago. Last reply by Andrew Misplon, 9 years ago
So I have a couple of issues – things showing up differently when I look at a site from within my WordPress admin and when I access it directly online. First issue is I have a background image that I reset earlier today, and the change is not showing up on two of the site…

How Do I Tell If The Premium Version Of Pitch Is Installed?

By jdtechnics, 9 years ago. Last reply by jdtechnics, 9 years ago
I keep trying to install the Pitch Premium upgrade. It seems like the upgrade is applied, but when I look for the page templates, they’re nowhere to be found. Also, under Appearance > Theme Settings, the Home Page Video setting says “Only available in Pitch Premium – Upgrade Now.” Am I upgraded to Pitch Premium?…

slider

By Ondrej Lodes, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hello there, I wonder if I can actually get my slider to slide the pictures from right to left or the other way round. www.smartfilmproduction.com Thank you Ondrej

Masonry Plugin Thumbnail Adjust

By Scott Ws L, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Greeeetings SiteOrigin Team, First of all, thank you so much for a great theme. This is my first time building my own website and still learning and figuring stuff out. I would like to know if it would be possible to adjust the Images on the Masonry Plugin Page. I.e not just have the Masonry…

Make slider not responsive

By Gouramani Menezes, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hi there, I want to set a min-height to my slider so when on mobiles it won’t be responsive. Instead it I’d like it to keep the original dimensions in a way only the middle illustration will show and the texts will be cropped out. The way it is right now the texts get to…

Woocommerce Related Products display

By nrl009, 9 years ago. Last reply by Andrew Misplon, 9 years ago
The default Woocommerce product page displays the selected product and 2 Related Products at the bottom of the page. Do you have any ideas on how I can customize these displays to display more than 2 related products such as 1 or 2 rows of 3 or 4 products or even turning them off completely?…

Problem With Uploading My Site To Another Domain

By Natalie Cohen Gutman, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hi, I designed my blog with ORIGAMI and I uploaded the site to its right domain but it seems to have problem with the upload and when I change something n my dashboard its not changing in the new domain. you can see the difference here: http://mikeyblueshark.com/ – my new domain. check the post on…

Home Page

By Boccio, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hello i have the Vantage Theme Premium installed, and i’m using a child theme. When i go to Appearance/Home Page i get stuck in an infinite loading. The other pages works properly, and the website is working fine, but i can’t edit my home page due to this infinite loading. what can i do? Screenshot:…

My Purchase

By fb-29, 9 years ago. Last reply by Andrew Misplon, 9 years ago
I purchased a premium theme from this company online. 1. The purchase process didn’t acknowledge the purchase was completed the first time. 2. This means I paid for the same item twice as it didn’t state the checkout was complete on the first purchase so I processed the purchase again. 3. It did the same…