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Free Version to Pro Version Bug

Resolved 7 replies premiumthemetheme-vantage
Ricardo Lourenço
11 years ago · Last reply by Ricardo Lourenço 11 years ago

Hi, i have tested free version, and all seems ok.
However when i upgrade in to Paid Version all CSS Homepage seems crazy.
Can you please take a look at http://ricalex.eu and give me some support please

thanks

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Replies

7
  1. Greg Priday Staff 11 years, 10 months ago

    Hi Ricardo

    That looks like an issue with Page Builder rendering. My first guess is that this is a plugin conflict issue. You could try disabling all non-SiteOrigin plugins and see if that solves the issue.

    Let me know if that does the trick for you.

  2. Ricardo Lourenço 11 years, 10 months ago

    Hi Greg,

    I have deactivate All Plugins. No success.
    I have activate Page Builder. No success.

    At this time all is deactivate, except Page Builder.

    Thanks for your help

  3. Ricardo Lourenço 11 years, 10 months ago

    If you want my admin details to take a look feel free to ask

  4. Greg Priday Staff 11 years, 10 months ago

    For security, I’ve removed your login details. Can you email them to [email protected] along with a link to this ticket.

    We’ll take a look first thing in the morning (it’s currently 1AM here).

  5. Ricardo Lourenço 11 years, 10 months ago

    No problem Greg. Here is also late.
    thanks.
    Ive send you an email with ‘ Paid Version issue’ subjet

    feel free ok, to enter and do what you need to.

  6. Ricardo Lourenço 11 years, 10 months ago

    thanks …

  7. Ricardo Lourenço 11 years, 10 months ago

    if you need FTP, or SSH only ask for details.
    ( We need a edit comments at jetpack rnrn )

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