Home>Support>Technical

Re-Installing Premium

By Alex Russell, 8 years ago. Last reply by Alex S, 8 years ago
I purchased two premium activation codes about eighteen months ago. One of the sites was lost, and I now need to rebuild it from scratch. I can no longer find a field to insert the activation code. How do I do this?

Hero Video Background on Amazon s3?

By Mitch Alderson, 8 years ago. Last reply by Alex S, 8 years ago
Hello, I am trying to set up a video background in siteorgin hero frame using my .mp4 video file hosted on Amazon s3. When I put the Amazon URL in, nothing shows up, but when I self-host the same file in WordPress, it works perfectly! I have double checked the permissions on Amazon, is there…

Page Builder conflicts with H5P

By wireb, 8 years ago. Last reply by wireb, 8 years ago
The H5P HTML 5 plugin conflicts with PageBuilder. After the shortcode is embedded into a page, then you save then view page, all is good. If you hit the reload browser button or click on (Windows) CTL + F5, the content disappears. H5P site and download and examples: https://h5p.org/content-types-and-applications Regards, wireB

Envira Gallery vs SiteOrigin crash

By Robert Karpati, 8 years ago. Last reply by Alex S, 8 years ago
Hi, I am using SiteOrigin to build a site ang Envira Gallery for a lightbox gallery and something crashing. The gallery plays 3-4 times a picture if I use it in a SiteOrigin page. It setted tof 3 columns and no gutter. If I use it in an empty page it rolls well. Do you…

PHP 7 incompatibility

By Tammy Orr, 8 years ago. Last reply by Alex S, 8 years ago
We need to upgrade our web server to PHP 7, but SiteOrigin Widgets Bundle is causing three PHP compatibility warnings and three errors. I’ve pasted them below. I posted about this on the WordPress plugin forum under Support, but did not receive a response. Now my post has been deleted. I don’t know why. We’d…

child theme

By miekedings, 8 years ago. Last reply by Alex S, 8 years ago
Thats what happend when i add css in the free theme north. Is it possible to create a child theme in the theme Create 2.0..

Missin options – Focus

By Kamen Petrov, 8 years ago. Last reply by Alex S, 8 years ago
According to this https://siteorigin.com/focus-documentation/focus-post-loops/ in the widget -> templates i have only loop.php option for tempalte. No slider option in example.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More