Masthead freaking out.
By Angela Angelovic, 7 years ago. Last reply by Alex S, 7 years ago
The masthead on my site is becoming huge after a showing normally for a split second. Happens on very page. http://swservicesolutions.com/ How can I fix this?
Support Threads: technical
Downloading and installing a Site Pack
By charlieapple, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Sorry to be dumb here, but I’m trying to use Vantage site pack. All instructions say to go to ‘plug in’ and ‘add new’ and browse to downloaded .zip file. Problem is download from your link was not a zip file but a folder with more files and subfolders. It is downloading a folder called…
Error Message on Order Page
By jrtahone, 7 years ago. Last reply by Alex S, 7 years ago
I have a directory site and my customers are unable to proceed through to the order page because of the following error Error when Oops! That page can’t be found. It looks like nothing was found at this location. Maybe try a search? What is the reason?
Columns collapsing into rows
By AlexCDR, 7 years ago. Last reply by Alex S, 7 years ago
Hi guys, Is it possible to achieve that N-column row adapts to smaller screens gradually, i.e. goes from N elements in one row to N-1 elements in first row and 1 element in 2nd row. I am trying to make a multicolumn row to adapt to mobile phone screen. However it seems to go from…
Greater than signs showing up around my image slider
By Christine Smith Keener, 7 years ago. Last reply by Alex S, 7 years ago
I’m using the Siteorigin Slider and I’m seeing a bunch of “>” signs (not just the big ones to go to the previous and next images). See www.artanishome.com. It’s the revolving image. There’s a tiny “>” on the top left and when you hover over the slider a bunch show up on the bottom right.…
Topic: Request returning 404/410 response when media file does not exist
By pn2kwebmaster, 7 years ago. Last reply by Alex S, 7 years ago
Hello, I tested our site www.pn2k.org on Pingdom and GTMetrix. For both, results returned the exact following: Avoid bad requests The following requests are returning 404/410 responses. Either fix the broken links, or remove the references to the non-existent resources. https://www.pn2k.org/blog/wp-content/uploads/2015/03/bg3.jpg The file in question (bg3.jpg) has been already been deleted. Any pages that are…
Masthead enlarging after page loads.
By Angela Angelovic, 7 years ago. Last reply by Angela Angelovic, 7 years ago
Recently updated WordPress. Using Vantage child theme. After briefly displaying the masthead in the correct size, the size of the masthead is enlarging after the page loads, taking up nearly half the page. http://swservicesolutions.com/ What is causing this, and how do I correct it?
Hero widget, can’t display image in full size.
By mmiixx, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I’m just starting out, nice product. I have one question in mind, I been using ur showcase theme, and can’t figure out how to display hero images in full size (they are cropped from bottom). Any help? url: http://milanstojanovic.com/
Carousel Query addition to exclude some tags
By Robberthooij, 7 years ago. Last reply by Alex S, 7 years ago
Hi there, I’m using the PB carousel query to display some posts. Id like to set up additional query code to exclude posts with multiple specific tags from the carousel. For example the Tag Id’s 9,10 and 11. I searched and looked at these old posts and was hoping if there is a solution now…
Post Carousel Widget – Easy Question
By restingmyeyes, 7 years ago. Last reply by Alex S, 7 years ago
Hi peeps. Hopefully this should be an easy question. How do I add the post carousel to a page? like can i add it with shortcode?
Widget in footer
By Emmanuelle Lny, 7 years ago. Last reply by Alex S, 7 years ago
Hello, Thank you for your plugin it help me soon much! But I have a problem how seems simple but I can’t find how to resolve it.. In my footer I have a contact form and I would like it more low (something like 1cm after the text “Get in Touch, Interested in working together…
Widgets not loading in the editor
By dieguraa, 7 years ago. Last reply by dieguraa, 7 years ago
Hi, For some reason, the widgets are not loading in the Page Builder editor. I’m running the last WordPress version, I’ve deactivated all other plugins but the Page Builder, my theme (Genesis) is completely compatible… so I’ve no idea on what can be wrong. I’m using the page builder plugin on several websites and never…
Set Featured image option not available using Custom Post Type
By David Kleyman, 7 years ago. Last reply by Alex S, 7 years ago
Hello I created new Post type called “Client Projects”. It consist of one SiteOrigin Image Widget on top and 3 Rows with SiteOrigin Editor Widgets below it. Thumbnail option is enabled. When I try to create a new post using this type “Set Featured image option” is not showing up. I am using Bento theme…
Update failed: The WordPress content directory (wp-content) could not be found.
By Paolo “Myjewel” Tomasini, 7 years ago. Last reply by Paolo “Myjewel” Tomasini, 7 years ago
Trying to update Page Builder by SiteOrigin I receive the message: “The WordPress content directory (wp-content) could not be found”. How can I resolve this problem? Where can I find out the WordPress content directory? Thank you in advance. Paolo
Three column row on mobile – images side by side
By Jesse, 7 years ago. Last reply by Alex S, 7 years ago
Hello, I tired hours to fix my problem without success so I need to ask for a help. So I have a three column row. Every column has an image. My goal is to get two of them(images) side by side on mobile devices. Not all one after the other. Having a multiple rows like…