By Patrick, 10 years ago. Last reply by Greg Priday, 10 years ago
I am very thankful for the prompt response for handling the Vantage upgrade issue. However, now I am having a problem with my premium order # Not Taking Effect. I have entered it, it says it was validated, I am able to perform the update, but, upon going to customize, the premium settings are not…
By DirectorVideo, 10 years ago. Last reply by Greg Priday, 10 years ago
I updated to WordPress Version 4.1.1 and was then prompted to update the Vantage Theme. The update failed. This is the update message: Downloading update from http://updates.siteorigin.com/premium/vantage/vantage.2.3.1.zip?action=download&order=xxxxxx… Unpacking the update… Installing the latest version… Enabling Maintenance mode… The package could not be installed. The package contains no files. Theme update failed. I purchased the Premium…
By Pilar Davis, 10 years ago. Last reply by Greg Priday, 10 years ago
Hi Andrew I purchased the premium just so that i could scale the header/menu are but the changes to the masthead do not show up on the mobile app. I went to Customize>General>Padding,etc etc and reduced it to 0, 5, 10, etc. and they all show up on the website but on the mobile app…
By Daniel Raphael, 10 years ago. Last reply by Greg Priday, 10 years ago
Hi, I just purchased Vantage Premium… Putting in the order number gives me this message: There was a problem contacting our validation servers. Please try again later, or upgrade manually using the ZIP file we sent you. The zip file in the email gives me this: string(831) ” 23482954 vantage-premium xxxxx Vantage Premium 15.0 0…
By Daniel Raphael, 10 years ago. Last reply by Greg Priday, 10 years ago
Hi, I have been told that the issues have been resolved but although it has now been updated, all the features that come with Premium still have the prompt to update to the Premium version… Please could someone look at this asap
By Dorie Rochai Cross, 10 years ago. Last reply by Dorie Rochai Cross, 10 years ago
Only the sidebar takes up the full width of the page. The blog posts and everything on the left side of my website are much smaller with this white space on the side. Also, the social media icons I have at the top of my sidebar are overlapping. URL: http://deegrowsup.com
By Sascha Drömer, 10 years ago. Last reply by Andrew Misplon, 10 years ago
After the update, I now have a second additional line. How do I get away again? Error: https://dl.dropboxusercontent.com/u/12684660/Vantage_1.jpg URL: http://www.picturesmile.de
By Lucas Brb, 10 years ago. Last reply by Andrew Misplon, 10 years ago
Hello, I just bought the premium version for my vantage theme and I can’t download it … On the wordpress admin it says : “There was a problem contacting our validation servers. Please try again later, or upgrade manually using the ZIP file we sent you.” And when I try to download the zip file…
By Pablo Chacon, 10 years ago. Last reply by Greg Priday, 10 years ago
Hi, I’m trying to download the zip file to upgrade manually, but when I click the link on the e-mail it opens a new page (updates.siteorigin,com) and in it there’s this string(831) ” 23477014 vantage-premium XXXX Vantage Premium 15.0 0 2015-02-20T11:10:44Z https://siteorigin.fetchapp.com/api/v2/orders/XXXX/order_items/23477014/files https://siteorigin.fetchapp.com/api/v2/orders/XXXX/order_items/23477014/downloads ” can someone help me out please?
By Michel Iacono, 10 years ago. Last reply by Greg Priday, 10 years ago
Dear, I’m using Vantage premium theme and the size of the right sidebar is too small. The different iframes i’ve put in the right sidebar are cropped. Any idea to enlarge the right sidebar (and/or reduce the main content page) ? thank you for all. Michel
By John Bazyk, 10 years ago. Last reply by Andrew Misplon, 10 years ago
I am looking to auto populate blog posts from specific categories to specific pages. So anything thats in the “Home Security” category will go to the “Home Security Page” whenever I post and tag with that category. If I have two categories assigned I want it to go to both pages. Is this possible? URL:…
By Jeremy Fox, 10 years ago. Last reply by Greg Priday, 10 years ago
Hi, I’m trying to get a two row layout on my “about”page, like this: Row 1 – 2 columns Row 2 – 3 columns I’m using tinyMCE visual editor to insert a contact form 7 in the second row. When I l update, the page, WP reverts to “visual editor” and the content is all…
By Peter Schultz, 10 years ago. Last reply by Andrew Misplon, 10 years ago
After updating Vantage Premium the choice “Full Width” under Layout Bound is not working correctly. I have 3 icons there made in Page Builder. If I change to Boxed, then it turns OK. URL: http://institutforkropsbehandling.dk
By Zachary Taylor Blackburn, 10 years ago. Last reply by Greg Priday, 10 years ago
I ordered Vantage Premium earlier tonight and when i click to update, it says that I’ve updated to the latest version yet my theme is still displayed as “Vantage” and not “Vantage Premium” and therefore it won’t allow me to use any of the upgrades that Vantage Premium allows because of this. I tried to…
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