Home>Support>General

Unable to open predefined pages

By Severine Sauvage, 8 years ago. Last reply by Alex S, 8 years ago
Hello, I am French so sorry for the following google translation: I added the plugins Page Builder and Bundle to change my Twentyseventeen theme and, at the beginning, everything was fine. But for no reason to my knowledge, I can no longer open the predefined page models. I drained my google chrome cache but no…

Help with Contact form 7

By Irina Momcilovic, 8 years ago. Last reply by Alex S, 8 years ago
Hello! I am struggling to create a form with multiple inline fields. More specifically, i wish to create a form which will have 3 fields in the last row. Can somebody help me? The first row: Departure date Return date The second row: Place of departure Destination Third row: Number of adults Number of children(2-12)…

Changing theme colour

By Julie Miller, 8 years ago. Last reply by Alex S, 8 years ago
I am trying to change the theme colour on my site, I have managed to change the buttons in the shop, thanks to installing Custom CSS and adding some code but want to change the general colour of the theme and sidebar

Row Id issue

By mumu, 9 years ago. Last reply by crazydindon, 8 years ago
Hi! I’m pretty sure I’m using WordPress 4.5.3, Page Builder 2.4.10 and SO widget bundle 1.6.4. I followed the steps as in your tutorial video to create a one page website but I can’t find the option ROW ID in the attributes when I try to edit the widget, just ROW class and Cell Class…

Import of Highline SitePack Stalls

By aum001, 8 years ago. Last reply by Alex S, 8 years ago
I have attempted to import the Highline SitePack a few times and every time it stalls at step 3. It just hangs at (3/53: Installing siteorigin-north Theme) and never progresses past that no matter how long I wait. I have installed SitePacks on other sites using different hosts without issue. What may be going on…

Alignment issues – Vantage Child

By KylieR, 8 years ago. Last reply by Alex S, 8 years ago
Hi I work for a lady who had her site built by a company who have let her down immensely. As such I am now trying to fix it up for her but am not familiar with your themes. The theme is Vantage Child. The site seems to be full of alignment issues but it’s…

Scroll Down Arrow

By NYCWebs, 8 years ago. Last reply by NYCWebs, 8 years ago
I am trying to get the scroll down arrow that is displayed on your website here under the “buy now” button: https://siteorigin.com/downloads/premium/ How can I get this arrow on my website with siteorigin? Hope to hear from someone soon. Thank you.

tesseract theme

By Arnas, 8 years ago. Last reply by Alex S, 8 years ago
Hello, I am also using Tesseract theme on my website: Home Long time it was fine… but today when I wanted to continue editing my page I noticed that header and footer bars are no longer full width. I have checked all the detais. rows and etc. but nothing works. Full width are set everywhere.…

Trying to buy premium but PayPal connection fails each time

By Neil Robinson, 8 years ago. Last reply by Andrew Misplon, 8 years ago
Hi, as the thread title says. I have clicked on the Business Plan link for $49, followed the instructions, selected PayPal as my payment method (I need to use PayPal for this because we have an account balance in PayPal expressly for these purchases), and right after logging in, I get an error message from…

License

By joaquimfernando, 8 years ago. Last reply by Andrew Misplon, 8 years ago
Hi. We are a company. As a company can we install and use, without any cost, the “Page Builder” and all that comes with the “Page Builder” (Prebuilt layouts, background images, icons, fonts, possible third-party software that comes with the “Page Builder ” etc.)? As a company can we install and use, without any cost,…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More