Problem with upload of new themes
By Simone, 8 years ago. Last reply by Simone, 8 years ago
I have a problem with upload of new theme with WordPress. I haven't the 'add' button in themes so I can't upload new theme.
Support Threads: general
“siteorigin slider” to open gallery images
By Fani Kurti, 8 years ago. Last reply by Alex S, 8 years ago
I would like to use this slider to open images from a jetpack gallery. I Would like the siteorigin slider to open my image bigger, instead of that stupid jetpack carousel.
Site Origin: Getting Started
By Eve1, 8 years ago. Last reply by Greg Priday, 8 years ago
I was expecting lessons from the team to arrive in my inbox, but it hasn’t happened. Videos seem to be my best method of learning, so can somebody kindly suggest some YouTube videos for a newbie.
Logo animation
By Rob-SO, 8 years ago. Last reply by Alex S, 8 years ago
Do you have a tutorial on how to create the logo hover-over animation you have here (elephants trunk going up with “home please” when hovering over your image)?
bullet points under sticker (featues widget)
By KateS, 8 years ago. Last reply by Alex S, 8 years ago
I want to add a bullet list under a sticker (made with features widget). The text option in the features widget will add sentences but not bullet lists. I’ve tried adding another row beneath and add bullets using editor widget but will not line up with sticker above. Thanks, Kate
Using Google Analytics Goals to track Contact Form submissions
By Dave Buckett, 8 years ago. Last reply by Alex S, 8 years ago
I’ve added a very simple SiteOrigin Contact Form to one of my webpages, and I’d like to register as a goal when a user clicks on the submit button. However, I can’t work out how to set the URL of the “Thank you” page. For instance, if my contact form is at www.mydomain.com/contact then when…
SiteOrigin Site Admin access
By Rob-SO, 8 years ago. Last reply by Alex S, 8 years ago
After establishing an account, I see I am put in to the SiteOrigin dashboard. I’ve never experienced this in other WP sites. What is the purpose of allowing limited access, and do you have a tutorial on how to do it for your users?
Same as Jupiter1955 (premium license management)
By Joseph Pichardo, 8 years ago. Last reply by Alex S, 8 years ago
Hello Alex. I had the same premium license question as Jupiter1955. Note: It’s kind of a hassle having to deactivate and activate sites in order to use license with multiple sites. I would prefer (same as many with same question) something similar to CloudFlare, Attracta, Google’s web-master, etc.. where you can add multiple domains to…
Download error
By chrismos, 8 years ago. Last reply by Alex S, 8 years ago
after purchasing, following the download link on the email: Error retrieving file. Please contact the site administrator. why? thanks chris
Paid for premium previously
By conradowens, 8 years ago. Last reply by Alex S, 8 years ago
Hi there I have previously purchased the Vantage Premium theme (order number is: ) and now I am building another site with Vantage and want to remove the SiteOrigin attribution in the footer. Is it possible to use the existing premium purchase. How would I do that? Many thanks
Payment not working for the Premium version
By véronique müller, 8 years ago. Last reply by Support Assistants, 8 years ago
Hello, I’ve twice tried to buy and pay by Credit Card a Single Premium license, but it just didn’t work. Error: There was an error processing your order. Please contact support. Voilà… Regards, VM
Using Site Pack – lost my website!
By Sheri Houston, 8 years ago. Last reply by Sheri Houston, 8 years ago
Any issues with anyone using a site pack? I downloaded, installed correctly, built a new site, shared it with the client, they approved it. Went to upload to live and saw updates required to pluggins/widgets. Ran the updates successfully yet my fully completed site was erased. All the site pack pluggins & widgets, my content,…
Plugin doesn’t work
By Eddie, 8 years ago. Last reply by Alex S, 8 years ago
I’m having problem, when I try to open service Type A/B to enter the slug for your category it stuck there and doesn’t show any thing. I’m using WP 4.7.2 and only two recommended plugins are installed. I ve tried deactivating and activating them again, tried to clear the cache but it does not work.…
Contact Form working for everything except Aol.com emails
By Adam Quinn, 8 years ago. Last reply by Alex S, 8 years ago
The contact form seems to be working fine for every email address except those ending in aol.com. Is there anything I can do?
Move page from develop to online
By tschorden, 8 years ago. Last reply by Alex S, 8 years ago
Hey ho, i have got two questions: 1. are there any things they i have to look for if i move a site (build pack baseline) from offline develop system to an online host? 2. if i upgrade to premium on the develop system and move it then to the online host, i am still…