Home>Support>General

Premium subscription options – detailed information

By AverageStudios, 8 years ago. Last reply by Alex S, 8 years ago
Hi SiteOrigin Team, I am considering to go for the premium program. However, I am not really sure what will happen when the license is cancelled. If I take the monthly single use for 2 months for example and build my page with it, will premium widgets still be present on my page and are…

Hero images are not showing up

By kayleesachs, 8 years ago. Last reply by Alex S, 8 years ago
I realized recently that my hero images are no longer showing up. They are still there on the back end though. I read another thread where a user was experiencing the same issue and they were told to clear their cache. So I did that but they are still not working. Any other suggestions?

Missing widgets

By petraman, 8 years ago. Last reply by Alex S, 8 years ago
Hello. I have an issue. In my administration are missing all of the widgets from SiteOrigin widget bundle. I am not able to chose any of them (headline, SiteOrigin hero, etc) and also there is no chance to display pictures, videos, nothing. WOuld you let me know, what can I do? I tried to deactivate…

Widget for showing multi-pictures

By jerrymo, 8 years ago. Last reply by Alex S, 8 years ago
Hello, This is Jerry, I am a new guy for building website with wordpress and page builder. I want to show my product pictures like e-commerce plugin, please see the following picture: But I don’t want to use e-commerce, so is there any any widget can help me implement this function and I can use…

Widget Title Image- Mobile Responsive

By Shawna Peryea, 8 years ago. Last reply by Alex S, 8 years ago
Hi people, I have been using the CSS editor to customize my new site and love everything about. The biggest points that are making me want to pull my hair out are the social media feeds on the alt home page. I am not sure if somewhere along the line I messed up the CSS,…

How to prevent footer overriding layout builder widgets font styles

By Kevin Ruffus, 8 years ago. Last reply by Kevin Ruffus, 8 years ago
I had started a previous thread related to this, but after further testing I’ve discovered that the widgets placed into the footer area have all H (h1, h2, etc) styling overridden, and general font styling/sizing put in place in the rich editor widgets inserted into rows via the layout builder widget stripped, except bold, italic,…

Missing jetpack image widget

By siestasunvillas, 8 years ago. Last reply by Alex S, 8 years ago
Hello, Recently my website images have all disappeared and I have the following error: “The widget Jetpack_Image_Widget is not available. Please try locate and install the missing plugin. Post on the support forums if you need help.” I have a wordpress site (latest version 4.8) I also have Jetpack by WordPress.com (latest version 5.0) i…

Sydney Image Widgets No Longer Working

By kate_tully, 8 years ago. Last reply by Alex S, 8 years ago
Hi, The image widgets on our site are no longer working – we are operating with the Sydney theme and have had no issues in the past. I am not sure what is causing the issue, but we have lost all images, links, and content on several of our pages – including the following: www.ohlingerpublishing.com…

Site Pack installation

By Alex K, 8 years ago. Last reply by Alex S, 8 years ago
Do I understand it right, that by installing a SitePack in my wordpress account, all content, all saved and used pages and pictures etc. will be deleted? Or is the content still be available, I only need to reformate it?

Create Theme

By Llewellyn Martin, 8 years ago. Last reply by Llewellyn Martin, 8 years ago
I was looking at the Theme Create and was intrigued by it. Is it a single user license, or can I use it on multiple sites that I build as a designer? Secondly, I like the portfolio options. I was just wondering if it is easy to add multiple pictures to a page like this…

How do I customize the mailpoet fields form?

By slimane, 8 years ago. Last reply by Alex S, 8 years ago
Hello, before posting this thread i visited the MailPoet support site but it seems there is no support about CSS questions. Hopefully I will find help here :) Actually, I have a subscription form with first name and email fields but they are one above the other and I want them aligned. I grabbed some…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More