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Problem with Plugins

By ginadet, 7 years ago. Last reply by ginadet, 7 years ago
Help! When I try to edit/update pages, I get the following message and I have no clue how to fix this. Unknown error. Failed to load the form. Please check your internet connection, contact your web site administrator, or try again later. My pictures have also disappeared off of my website.

Video background won’t play

By Rob Milne, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I’ve been having a constant issue with the video background feature. No matter whether it is self-hosted, or hosted elsewhere, it will not play. When I test the site only a blank background appears, without any play buttons or no clear indication a video is supposed to be there. I’ve tested this through using…

Google maps throws error

By gnawoodworks, 7 years ago. Last reply by Alex S, 7 years ago
Hey, trying to insert a google maps widget into my site throws an error in the console as follows: investigating the problem file its source is as follows: I have a valid maps API key that works with other widgets I tried deactivating and then fully deleting and reinstalling the widgets bundle I tried deactivating…

Changes in Page Builder not saving

By JDSaclarke, 7 years ago. Last reply by JDSaclarke, 7 years ago
I have created a new page on my website and populated it with an existing layout. When I change the contents of the widgets in the layout and hit save, the widgets revert back to the original content. Even when I do get a widget to update the content, the updated content doesn’t show up…

Page Builder issues

By josiejo, 7 years ago. Last reply by josiejo, 7 years ago
Hello SiteOrigin team All of my pages are defaulting to ‘text view’. When I click on Page Builder, it creates one entire widget. I have deactivated my plugins and cleared my cache to no avail. This happened when it automatically updated to the latest version of 2.6.7 earlier in the week. I have used layout…

Unresponsive

By Emmanuella Eke, 7 years ago. Last reply by Alex S, 7 years ago
Hi plz attend to me. I created image slideshow few days ago which was working fine until yesterday. I’ve been trying to make changes to the slideshow but the changes refuse to apply. Even to add a new slideshow, no response. I’ve deactivated and reactivated it, still no response. Please help me with a way…

Urgent, Can’T Edit Anything

By Adel van der Merwe, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I’ve been trying to edit the page builder sections on my home page but when I click on edit it displays a white screen with only the date and time in the left top corner. I’ve tried all the solutions from other threads and I can’t seem to find the problem. Everything was working…

Page Builder Preview and Update Errors

By David Richardson, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Currently unable to Preview or Update many of my sites that use Page Builder… Below is the first part of the error that’s displaying… Notice: Undefined index: background_image_attachment_fallback in /hermes/bosnacweb01/bosnacweb01ae/ Hoping a fix will be released soon as this appears to be a widespread issue… thanks!

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