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widget bundle update

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After the recent widget bundle update when updating already saved content paragraphs are getting missed. annoying .need to add tag and once i click the visual tab all the tag disappears. :(

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  1. 7 years, 3 months ago Gopu

    to add

    for the last few months when i update a page i get resource overuse caution on my server. i was not able to detect what was causing the issue. the hosting people told me since i was using a lot of plugins this issue happens. but strangely for the last 2 or 3 weeks this issue is not there. when i updated widget bundle 1.11.18 i noticed when updating the page the old issue of resource getting high comes back again. i checked on a page by reverting back to 1.11.17 and changing the same data i did with 1.11.18 and limit does not get crossed. what could be the reason. is there a difference between how the the two version process data. please check the issue.

  2. 7 years, 3 months ago Andrew Misplon
    Hi, I Work Here

    Hi Gopu

    Thanks for your feedback. The most recent update resolved a few TinyMCE issues that have been ongoing for the past month. Alex is most up to date with these challenges. I’ve asked him to help out with both of your topics above as soon as he’s next online. Apologies for the hassle, we’ll do our best to assist.

  3. 7 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Gopu,

    Would it be possible for you to send me an export for this widget? This will allow us to get an idea of your setup. To do this please open up the linked page in the editor and click the Layout button in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io or FireFox Send (FireFox is not required).

    Also, can you please provide a copy of the HTML with the edited/removed part, due to the update, highlighted?
    The last updates main focus was on fixing SiteOrigin Editor widget issues where paragraphs and general line breaks were getting removed so it’s quite possible (and very unfortunate) your use case was missed.

    Regarding your second reply, chances are you’re running into the memory limit. How many plugins do you have installed?

    You need to apply a pretty hands on fix to resolve this issue. This article would be a good read as it’ll outline how to change it. You’ll need to edit wp-config.php. If you’re unfamiliar with FTP, I would recommend asking your hosting provider for help with editing this file.

  4. 7 years, 3 months ago Gopu

    Hai Andrew,
    thanks for the reply. hope you are doing well. i was only trying to make a layout for a new page in private so no much issue :)

    Hai Alex,

    here is the layout

    https://www.dropbox.com/s/8zxa9m9b4wyrgfz/malta.json?dl=0

    I was editing the content in livemesh tabs (i know its a plugin from another author, but the paragraph issue started after updating to 1.11.18)

    About the editing i did, on the livemesh tab i changed the colour of the bolded text on About tab

    https://www.dropbox.com/s/tscbo5gd26kb66g/html.txt?dl=0

    i changed the color of the bolded text from #333399 to #00a691 , no major changes

    about the number of plugins i use 36 active :D (i still cant surely say widget bundle is causing the issue. I will check more with the two versions and share you with the screenshots)

  5. 7 years, 3 months ago Gopu

    UPDATE

    my apologies, i tried to do the same editing i did last time and could not replicate
    a) the paragraph disappearing
    b) as Alex mentioned, increased the memory limit, now i do not see a resource overuse alert.

    I shall update this thread if the issues pop up again.

    thank you for your time guys.

  6. 7 years, 3 months ago Andrew Misplon
    Hi, I Work Here

    Super :) Really glad to hear progress has been made. Hope you have a great weekend. Cheers for now.

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