Hi,
I’ve added this self-hosted video to a video widget in pagebuilder:
https://chrisbostock.co.uk/wp-content/uploads/2020/04/Story-Teller-new-trailer-V2.mp4
The the Page-edit view, the video shows up and plays, but when I publish and view the page, nothing is there.
Any ideas?
https://chrisbostock.co.uk/project/the-storyteller/
The video widget is in a full width row under the top row (with image right and text left)
Many thanks
Hi Sally,
I’ve had a look at the linked page and the video widget you’re using isn’t outputting anything related to the video. Does the video play for you if you switch to the SiteOrigin Video Player widget? This widget is added by the SiteOrigin Widgets Bundle plugin and can be activated by navigating to WP AdminPluginsSiteOrigin Widgets.
If the video doesn’t work with either widget, can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Kind regards,
Alex
That has worked! Thank you. I hadn’t spotted the 2 different widgets for video – standard and Site Origin widget. I’m now using the Site Origin video widget and that works
Cheers
Hi Sally,
That’s great to hear! :)
If any further SiteOrigin questions arise, please feel free to open a new thread.