Home>Support>Vantage premium

Vantage premium

By Pascal, 9 years ago. Last reply by Andrew Misplon, 9 years ago.

Hello first sorry for my english, i’m french speaking :)
I have somes problems when I update to premium
please find hereafter the process

Téléchargement de la mise à jour depuis http://updates.siteorigin.com/premium/vantage/vantage.2.2.3.zip?action=download&order=xxxxxxx

Décompression de la mise à jour…

Installation de la dernière version…

Activation du mode maintenance…

Retrait de l’ancienne version du thème… ( Remove old Version)

Impossible de supprimer l’ancien thème. (impossible to remove old version)

La mise à jour du thème a échoué. (Updating the theme failed.)

Can someone help me?

thanks

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 9 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi Pascal

    Thanks for your support.

    If you’re finding automatic upgrade (Appearance > Premium Upgrade: Already Paid? top right) is failing we recommend installing manually. Our manual installation instructions can be found here: https://siteorigin.com/basics/updating-theme-from-zip/. You can find a download link for the premium ZIP file in your original order confirmation email from SiteOrigin. If you need to recall that email you can do so from here: https://siteorigin.com/orders/.

    Hope that helps.

  2. 9 years, 10 months ago Pascal

    Thanks andrew
    That’s the trick; that’s what I had to do.

    great job on Vantage premium Theme :)

    Pascal

  3. 9 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Super, glad to hear you’re up and running. All the best with your project.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More