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vantage premium

10 years ago · Last reply by Andrew Misplon 10 years ago

i cant find my zip file for my upgrade? i had my laptop being worked on when paid for up grade and was on my ipad working on this and now it lost. where can i find it or do i have to pay again?

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Replies

2
  1. Jason Ganey 10 years, 3 months ago

    ok there has been a up date here got it to a zip file but get this when loading?
    The package could not be installed. The theme is missing the style.css stylesheet

  2. Andrew Misplon Staff 10 years, 3 months ago

    Hi Jason

    Thanks for reaching out. The easiest way to upgrade if you’re using Vantage Free is to go to Appearance > Vantage Premium, click Already Paid? top right, enter your order number in the field provided and follow the prompts to upgrade.

    Private Snippet

    Alternatively, you can manually upgrade using these instructions: Page: Updating a Theme Using a ZIP File. You can download a copy of the Vantage Premium ZIP file here:

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    If you ever need to retrieve your order number and download links in the future, you can do so from here:
    Page: Retrieve Your Theme Order Numbers

    Hope that helps.

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