Home>Support>Unwind Cart Issue

Unwind Cart Issue

The image in the cart is not the shop item selected but the main image of the product.
Also the text in the cart runs through the ‘x’ in the cart popup.

Any insight into these two issues would be greatly appreciated. I love the theme!

Justin Lerman

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 2 days, 17 hours ago Andrew Misplon Hi, I Work Here

    Hi Justin

    Thanks for posting and for your support.

    I’ve logged both issues https://github.com/siteorigin/siteorigin-unwind/issues. We’ll do our best to have those resolved in the next theme update.

  2. 2 days, 16 hours ago Justin Lerman

    Do you have a release day or time frame for that?
    Also the theme is causing images to be blurry only on the shop page. On the individual product pages the images are fine, any idea why?
    Also if I switch themes the images look fine.

    electricpineapple.com

    Thanks,

    Justin Lerman

  3. 2 days, 16 hours ago Andrew Misplon Hi, I Work Here

    Hi Justin

    The images are 300 x 300 but are rendered at 351 x 351 which is why that’s happening. At CustomizeWooCommerce, try changing your Thumbnail Width from 300 to 351 and see if there is an improvement in the shop issue. Let us know how that goes.

    It’s really tough to offer a timeline on issues recently logged. We’ll get those sorted as soon as we’re able to and then get a release out as soon as development resources are available.

  4. 2 days, 15 hours ago Justin Lerman

    I changed the width to 351 but it did not change the distortion.

  5. 2 days, 14 hours ago Andrew Misplon Hi, I Work Here

    The change reflects after a refresh. Here is what I see now https://imgur.com/a/N8vzjeD.

  6. 2 days, 12 hours ago Justin Lerman

    Your right i just did not clear my cache, thank you. One last item to mark a bug, unless you have a fix for it.
    If you add a variation of an item to your cart that is not the main item being featured in the store, all of the variations and item descriptions load really low on the screen. The only way to correct the issue is to scroll far down or select another variation.

    Here is an example – the color being featured in the store is ‘heather midnight navy’ – I selected brown and ‘added the item to my cart’.
    https://imgur.com/wevhmwa

  7. 2 days, 11 hours ago Andrew Misplon Hi, I Work Here

    Glad to hear you’re making progress. Does the variation issue persist if you deactivate, temporarily, the variations plugin you’re using?

    I’m having trouble loading the imgur link, my internet connection isn’t functioning normally today. Can you perhaps link me to a product that I should add to the cart? I’ll test from there. Thanks.

  8. 2 days, 11 hours ago Justin Lerman

    it does the same thing when the swatch plugin is disabled.
    https://electricpineapple.com/product/ep-fish-2/

  9. 2 days, 11 hours ago Andrew Misplon Hi, I Work Here

    I can recreate the issue. I’m not sure of the cause yet. I’ve logged it https://github.com/siteorigin/siteorigin-unwind/issues/274. We’ll resolve ASAP. Thanks for your help.

Please log in to post on our forums. Signing up is free.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More