I received the upgrade code but I get this error when I try to upgrade:
There was a problem contacting our validation servers. Please try again later, or upgrade manually using the ZIP file we sent you.
Clicking the download zip in the email gives me this
a:2:{s:5:”valid”;b:0;s:7:”message”;s:30:”Could not verify order number.”;}
Hi KWSW
So sorry to hear about the hassle.
If you haven’t yet upgraded, try again from Appearance > Vantage Premium > Already Paid? top right. Your order number is:
Private Snippet
If for any reason auto upgrade fails again you download your ZIP file here:
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Here are our manual upgrade instructions:
Page: Updating a Theme Using a ZIP File
The content above with a grey background is private.
Hope that helps.