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Unable to update Pagebuilder Plugin

Comes up with the error:

Downloading update from https://downloads.wordpress.org/plugin/siteorigin-panels.zip…

Unpacking the update…

Installing the latest version…

Removing the old version of the plugin…

Could not remove the old plugin.

Plugin update failed.

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  1. 7 years, 3 months ago Andrew Misplon Hi, I Work Here

    Hi matthewgorst

    Sorry to hear about the hassle.

    Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your upgrades are working, change the permissions on wp-content back to 755 again and check that everything still works OK.
    http://codex.wordpress.org/Changing_File_Permissions

  2. 7 years, 3 months ago matthewgorst

    Hi Andrew,

    The same was happening when trying to update Vantage Theme also.
    I tried changing the permissions, but this did not work also. I had to re-name the plugin and theme folders and then re-install the plugin and theme completely.

  3. 7 years, 3 months ago Andrew Misplon Hi, I Work Here

    Thanks for the feedback. Assuming you installed the latest versions we won’t know if the problem is persisting until there is another update. Let us know if it happens again and I’ll investigate other options to resolve.

  4. 5 years, 3 months ago lmanzanillo

    Sorry if I am duplicating this thread, I have already posted this question before finding this discussion. I also have the same issue when updating siteorigin ver. 102 to newest ver. 103.

    I am working with localhost/website/ with WAMP64 in a Windows Desktop Environment, could you please, help?

    Update Failed: Could not create directory. siteorigin-premium/addons/plugin/contact-form-fields/fields

    Sincerely,

    LM

  5. 5 years, 3 months ago Andrew Misplon Hi, I Work Here

    Hi LM, will reply in your thread in a moment. Thanks.

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