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Unabel to edit using Visual editor

By akn01, 6 years ago. Last reply by Andrew Misplon, 6 years ago.
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I have tried the loads of login disable/enable tests/threads without success, and simply cannot get the Visual tab for editing a page to work or the page-builder tab to show no matter what i try. New pages have the tab fine, editing does not. I am using:

WP 5.1.1
Page builder plugin 2.10.2

When i click on the visual tab in my browser console i get:

tinymce.min.js?ver=4920-20181217:2 Uncaught TypeError: Cannot read property ‘onpageload’ of undefined
at tinymce.min.js?ver=4920-20181217:2
at e (tinymce.min.js?ver=4920-20181217:2)
at ke.b.bind (tinymce.min.js?ver=4920-20181217:2)
at Object.F [as bind] (tinymce.min.js?ver=4920-20181217:2)
at Object.init (tinymce.min.js?ver=4920-20181217:2)
at e (editor.min.js?ver=79e9873282b6418b179aaa0f6e8a6af6:1)
at HTMLDocument. (editor.min.js?ver=79e9873282b6418b179aaa0f6e8a6af6:1)
at C (tinymce.min.js?ver=4920-20181217:2)
at HTMLDocument.d (tinymce.min.js?ver=4920-20181217:2)

All the Js files are fully accessible in my browser that are listed above.

Any ideas?

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  1. 6 years, 3 months ago Andrew Misplon
    Hi, I Work Here

    Hi

    Thanks for posting.

    At DashboardUpdates you can try clicking the Reinstall Now button to reinstall the last WP update. If that doesn’t help, try adding the following to your WordPress wp-config.php file:

    define('CONCATENATE_SCRIPTS', false );

    FTP or Hosting File Manager can be used to access your WordPress root folder in order to download, edit and then upload your wp-config.php file.

    https://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/

  2. 6 years, 3 months ago akn01

    Thanks for the advice Andrew, however neither of those things corrected the issue. Anything else to try?

  3. 6 years, 3 months ago Andrew Misplon
    Hi, I Work Here

    When you did a plugin conflict test, did you do the following:

    Clear all caching/optimization plugins.
    Deactivate all plugins except for Page Builder.
    Switch to a default theme like Twenty Seventeen.
    With the above three steps taken, now test to see if the issue persists.

    I ask because the plugin conflict test is sometimes misunderstood with plugins being deactivated and then immediately reactivated without any testing. That usually doesn’t help. The purpose of the test is to see if the issue resolves when the above steps are taken. Put another way, can you establish a working baseline?

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