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The update cannot be installed

By webgroup, 5 years ago. Last reply by Andrew Misplon, 5 years ago.
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Trying to update to 2.10.13 version from Version 2.10.11 and get this error message.
Running on WordPress 5.2.5
Page Builder by SiteOrigin: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

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  1. 5 years, 6 months ago webgroup

    Please ignore, we have solved it.

  2. 5 years, 6 months ago Andrew Misplon
    Hi, I Work Here

    Super, thanks for the update, glad to hear you’ve made progress :)

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