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The update cannot be installed

6 years ago · Last reply by Andrew Misplon 6 years ago

Trying to update to 2.10.13 version from Version 2.10.11 and get this error message.
Running on WordPress 5.2.5
Page Builder by SiteOrigin: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

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Replies

2
  1. webgroup 6 years, 1 month ago

    Please ignore, we have solved it.

  2. Andrew Misplon Staff 6 years, 1 month ago

    Super, thanks for the update, glad to hear you’ve made progress :)

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