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The update cannot be installed

By webgroup, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Trying to update to 2.10.13 version from Version 2.10.11 and get this error message. Running on WordPress 5.2.5 Page Builder by SiteOrigin: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

Power Builder preventing login to dashboard

By webgroup, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Updated to WP5.2.3 and suddenly Page Builder by SiteOrigin prevents login to dashboard. The plugin works but prevents users from login in. Have other plugins installed so I tried to deactivate them all and the problem is when Page Builder active and disappears when disabled. I have Version 2.10.11 installed. We also have SiteOrigin Widgets…

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